A number prefix that qualifies as a special rate number and is subject to a per-minute rate, regardless of the calling plan that is assigned to the users that place the calls, is one of those prefixes that qualify as special rate numbers. It is not uncommon for these numbers to be split-cost or shared-cost…
Users are able to send one-way announcements to all other users within the same account with the help of chat announcements. It is possible for account owners and admins to add up to 50 users who are able to send announcements from the account. In this article, we will discuss the following topics: Limitations of…
You can send and receive audio through the Polycom HDX Series video endpoint, however you will not be able to send or receive video at the same time from it. Please check the following to see if the problem can be resolved: If the Diagnostic Mode (or Basic Mode if you are running version 3.0.2…
There are channels that you can create in Zoom that allow users to chat with each other and communicate with each other. The main purpose of having them is to keep track of a specific project, team, or topic. Channels that are public are open to everyone, while channels that are private are only open…
When connecting via video through the Zoom Room Connector, it is required that you use the H.264 video protocol. There is a protocol that is available in the Tandberg MXP series of devices, however it is not used by default on these devices. How to enable the H.264 protocol on a Tandberg MXP device You…
With Zoom Chat, you can communicate in real-time over video and over the phone. Zoom Chat can be deployed to: Collaboration inside and outside your organization can increase productivity across all workflows. Provide users with instant options for starting video and voice calls, sharing files, and pinning messages. Ensure that tribal knowledge and corporate messaging…
With Zoom Chat, team members can communicate more effectively with external Zoom users, whether they are paying or free users. You can do the following with Zoom Chat: Keep knowledge and information at your fingertips by finding contacts, messages, and files quickly. By using starred chats and customized notifications, you’ll be able to effectively manage…
Important: Yealink VP59 Video IP Phones are known to have a known issue when provisioning them. This model should not be provisioned by customers until a fix is deployed in June, after which the problem will be solved. To prevent this issue from occurring, add a rule to prevent firmware updates from being performed. Here is…
If you click the Advanced Options tab when creating a conference, you can add questions to a survey. This article covers: How to add questions to a Zoom Events survey Available question formats Multiple Choice Single Choice Short Answer Long Answer Rating Scale Additional customization options Prerequisites for adding questions to a Zoom Events survey…
As part of Zoom’s ongoing effort to strengthen data security, the Conference Room Connector (CRC) will be migrated to Transport Layer Security (TLS) 1.2+ over the next twelve months. The migration will include Zoom disabling the option for all SIP/H.323 devices to use TLS 1.0 and 1.1 for encryption as part of the process of…
