Throughout the world, modern organisations are discovering that adequate security can mean different things to different organisations in the age of virtual communication, and what steps they need to take to safeguard the information they have gathered. In many instances, these efforts are governed by the policies and regulations of a country’s government, as agencies…

If you dial an emergency number, you will be prompted for an emergency address that will be available to first responders. Before you can purchase direct phone numbers, you need to make sure that your account has emergency addresses added to it. There are a number of topics covered in this article, including: How to…

The Zoom portal allows you to easily rename your Zoom Room if you have enrolled it into an MDM solution via the Zoom web portal after it has been enrolled in an MDM solution. If your Zoom Room is running Windows, you can also rename it from the device. Contents1 Prerequisites for renaming a Zoom…

The speed dial feature on a telephone allows you to assign any number to a line key so that the number appears in a quick search. A number can be dialed on your phone by pressing a line key on the phone’s touch screen, or by pressing a physical line key on the phone itself….

Contents1 Overview1.1 Prerequisites2 Selecting a shared line and making a call3 Identifying a shared line being used3.1 Polycom VVX series with a touch screen3.2 Polycom VVX series with physical line keys3.3 Yealink T4 or T5 series with a touch screen4 Receiving a call5 Transferring a call6 Viewing the history of calls7 Viewing the voicemail inbox7.1…

The following information can help you troubleshoot and resolve common issues with Salesforce. Contents1 How to troubleshoot common issues with Salesforce1.1 Unable to synchronize Zoom Webinars attendees to Salesforce1.2 Unable to install the app1.3 Developer Script Error: XXX: unknown: Inactive User, orgID: XXX1.4 Meeting ID shows as null1.5 Unable to receive Zoom invitations emails sent…