It is critical that you assign the Zoom Events licenses to the users within your account after you have purchased the Zoom Events licenses.
The user who has been assigned a Zoom Event license will have the ability to create a hub in which they can publish events after they have been assigned the license.
- There is a limit on the number of sessions that can be held within a Zoom Event based on the tier of its license that has been purchased. When an event host has a Zoom Events 1,000 license, for instance, he or she will be able to have up to 1,000 total attendees in the meeting or webinar session that he or she hosts. The maximum number of attendees that can attend a Zoom Events meeting session is 1,000, even if the host has a license that is greater than 1,000.
The meeting capacity is determined by the Zoom Meeting license capacity in the case of a meeting that is webinar page. Here you will see a list of scheduled outside of Zoom Events.
- There is a Zoom web portal that allows account owners and admins to assign both Zoom Events licenses and Zoom Webinars licenses to users in order to help them manage their accounts. A Zoom Events license will determine the maximum capacity of Zoom Events. There will be a limit to the number of stand-alone Zoom Webinars that can be scheduled through the Zoom Webinars or Zoom Events licenses that can be accessed through the web portal. In addition to scheduling stand-alone Zoom webinars through the Zoom web portal, the user is able to schedule Zoom events through the Zoom Events license alone.
Prerequisites for assigning Zoom Events licenses
- Accounts can be purchased as Pro, Business, Enterprise, or Education
- Ownership or administrative privileges on an account
- License(s) for Zoom Events that have not been assigned
How to assign Zoom Events licenses
- In order to edit the account settings, you will need to sign into the Zoom web portal as an administrator.
- Select User Management from the navigation menu and then select Users from the drop-down menu.
- You will find the Users tab on the left side of the screen.
- Look through the list of user names to find the one that applies to you.
- To assign a license to a particular user, click the Edit button next to their name to the right.
You will be redirected to a new window.
Note: Adding a user who is not listed in the list of users can be done by using the Search field to find them and add them.
- Select the Licensed user type in the User Type field.
- Select “Meeting” from the drop-down menu that appears.
- Make sure that the Zoom Events check box is selected.
Note: In the next screen, you will have to select the Webinar checkbox if the Zoom Events checkbox has already been selected.
- To save the changes, click the Save button.
How to revoke a Zoom Events licenses
You will still be able to assign an additional Zoom Events license to another user if/when you need to do so after revoking a Zoom Events license.
- If you are an administrator, you have the privilege of editing the account settings on the Zoom web portal by signing in as an admin.
- Click User Management in the navigation menu and then click Users in the submenu.
- On the Users tab, you will find a list of all your users.
- In the list of user names, look for the one that is applicable to you.
- Whenever you wish to unassign a license from a user, you simply need to click the Edit button to the right of that user.
In a new window, you will be able to view the information.
Note:If a user is not listed, you can search for them using the Search field and add them to the system.
- Check the box next to Zoom Events and uncheck it.
- Then click on the Save button.
Frequently asked questions about assigning Zoom Events licenses
What happens if a user’s Zoom Events license is revoked?
It is possible for a user whose Zoom Events license has been revoked to:
- As a result, all the events data for the user will be deleted, as well as all the scheduled events they have scheduled online – regardless of the type of event and regardless of the type of event schedule – will be canceled; the deleted events data and cancelled scheduled events will not be repopulated even with the user’s Zoom Events license reissued to them
- They will keep all their scheduled webinars, but in order to ensure that those webinars can run properly, both Zoom Webinars licenses re-assigned back to them and Zoom Events licenses re-assigned back to the user must be re-assigned to the user
- In addition to losing organizing and hosting privileges, they will also lose access to all data associated with the revoked license as well
- As an attendee, you will be able to access Zoom Events using your attendee privileges
How do I reassign a Zoom Events license from one user to another?
There is no way for you to transfer a Zoom Events license from one user to another. In order to assign a Zoom Events license to another user, you will need to revoke the license of the current user over a Zoom Events license if you do not have any available licenses available.
What happens if the Zoom Events license of a user is reassigned to another user?
This data is associated with a user’s account, not with Zoom Events as a license, so Zoom Event data is associated with a user’s account. A license being reassigned to another user is possible if the license has been owned previously by that user:
- There will be no transfer of events created by the former license holder to the current license holder, including drafts, published and scheduled events created by the previous license holder
- As long as you don’t reassign a Zoom Events license to the newly assigned user in your Zoom account, then none of the information that is associated with a published Zoom Event is going to transfer
- A reassigned license does not transfer over any of the previous license holder’s data when it is transferred from one account to another
Can I concurrently have a paid license and a free trial license?
You are only able to obtain a free Zoom Events trial license if you own a Pro Meeting license or are a business customer. A free Zoom Events trial license is not available to Zoom Events license holders who already have an active Zoom Events license.
How do I upgrade from a free Zoom Events license to a paid Zoom Events license?
In order to upgrade the capacity of your Zoom Events license, you can contact a Zoom sales representative or go to the Billing page.
As soon as you have purchased a Zoom Events license that has been paid for:
- Be sure to keep your Zoom Events free trial license active in your account so that you can take advantage of it.
- If you have purchased a Zoom Events license and would like to enable it, follow the steps below.
Note: You will be able to use both the free trial license as well as the newly added paid Zoom Events license at the same time.
- Zoom Events will only be able to operate with the paid license after you disable the free trial license.
Can I concurrently have a Zoom Webinars license and a Zoom Events license?
Yes, I agree. The Zoom Webinars license can be extended to hold multiple larger sessions and even the Zoom Events license can be extended to hold a single session. For example, you can have a Zoom Webinars 3000 license and a Zoom Events 1000 license.
How do I increase the capacity of my Zoom Events license?
If you are interested in upgrading the capacity of your Zoom Events license, please contact a Zoom sales representative or go to the Billing page.
Can I apply the new Zoom Events license with higher capacity to events that are already published?
When you purchase a Zoom Events license with a higher capacity, you will be able to:
- Assign a Zoom Events license with the higher capacity to the user who will be running the event.
- If you want to increase the capacity of a published event, you will need to find it and edit it.
- The number of tickets available for the event should be increased in the following ways:
- The number of available tickets for the event can be increased by adding additional tickets.
- Increasing the number of existing event tickets that are available for purchase.
If I upgrade my Zoom Webinar license to a Zoom Events license, will my past recordings and/or scheduled upcoming webinars be lost?
It is not. As soon as you are assigned a Zoom Events license, all of your past webinar data (including recordings) will remain intact, and your webinars will keep running as-is.
Does my Zoom Webinars license include access to Webinar Backstage?
It is not. Currently, the Zoom Events license is the only one that includes the Webinar Backstage feature. Webinar Backstage enables Zoom Events license holders, as well as those scheduling webinars on the Zoom Events website, to manage a complete calendar of webinars.