Overview Here you can find information and instructions on how to troubleshoot common errors that can occur when using Zoom Phone using Zoom Mobile or the Zoom desktop application. Error codes Error code and details Suggested troubleshooting 401, 407: The account is unauthorized. Please contact admin. 403: Your account is inactive. Please contact admin. 403: Your…
Overview When you allow participants to join before the host (allow them to join before the host joins or permit them to join before the host joins), you permit guests to join the meeting before the host is present. Choosing this option will allow the participants can enter the meeting before the meeting host enters…
Account usage restrictions and service content restrictions can be made according to employee classification. Account suspension due to entering or leaving the company can not be provided by the standard Zoom service alone and can be handled by external SSO linkage or using the Zoom API. Below, related articles are here. SSO (single sign-on) setting…
Using your host key There are six digits that make up the host key, which allows the host to claim control of the meeting. In your profile, you can see your host key and edit it there. When you schedule meetings, attendees will be given this host key. It is necessary to use the host…
Protecting your Zoom Virtual Events – “Green Rooms” If you are planning to host a virtual event with Zoom, you should keep in mind a few things. The first thing you need to do is control who will be able to attend your meeting. You should keep a close eye on who can un-mute, share…
When a Zoom meeting is occurring and using the Zoom client on a MacBook Pro, the Touch Bar controls are available. While not in a Zoom meeting, these controls can be used to initiate a meeting or screen share, join a meeting, schedule a meeting, or join a meeting when Zoom Desktop is in focus…
I would suggest that you consider the following hardware configurations as options for distance learning devices that you can use to engage with your students on a one-to-one basis from your desktop. There will usually be a fixed laptop or computer with a webcam, which will have integrated speakers and a microphone that will be…
If you want to register the number of accounts that exceeds the number of licenses purchased with Active Host License, Users can be added as basic users (basic). For example, if you purchase 8,000 users, the 8,001st user can not be licensed as a paid license user (Pro user). Users can be added as a…
The Zoom platform enables you to schedule multiple occurrences of the same meeting, so that the same meeting ID and settings are used throughout each meeting. Meetings can be scheduled on a daily, weekly, or monthly basis, with the choice to repeat the session. A recurring meeting can also be set up for you to…
To enhance the experience of working from anywhere, we provide guidance in this article on how to setup your desktop consistently. As part of the package, we will also recommend hardware for your backpack so that it operates seamlessly in both the home and office setting. There have also been some helpful details from Zoom…
