A Zoom Phone user or administrator can import a CSV file to specify the line keys and positions of desk phones that are supported by Zoom Phone. It is possible to create a CSV template for key positions and keys, then import it into several phones used by the same user or several phones in…
In order to provision unassigned devices to the Zoom portal, account owners and administrators are able to import a pre-populated CSV file as part of the provisioning process by importing a pre-populated CSV file. In addition to bulk assigning phones to users, you can also assign phones one by one. A CSV file containing a…
The configurations of the desk phones that have been provisioned in your account can be set globally. Prerequisites for changing account-level desk phone settings A professional account, a business account, or an education account Admin or owner privileges on the account License for Zoom Phone We have added and provisioned Zoom Phone devices to our…
A device or phone can be provisioned and its settings can be modified in the web portal after the admin has added and provisioned it. The settings for phones and devices can also be changed at the account level. Prerequisites for changing phone or device settings A Pro account, a Business account, or an Education…
A Zoom desktop client or mobile app can be used by phone users who want to make and receive calls. In the role of an account owner or administrator, your role includes being able to provision devices and assign them to users when they require them. There is a limit of three devices or phones that…
The device list within the account can be viewed by the account owner or admin and it will display the status of the ZTP process for common area phones, unassigned desk phones, and acquired ATAs. When the first attempt to connect to the ZTP server fails, it is also possible for the user to retry…
It is forbidden to assign the following special service numbers to phone users in order to prevent overlap between emergency codes and international prefixes. In order to receive a special service number, the phone user, the common area phone, or the Zoom Room must specify the emergency address associated with that phone. The following topics…
The admin can change the settings for the phone number after it has been acquired, such as the display name of the number and whether the number is able to receive incoming calls. Prerequisites for changing phone number settings There are three types of accounts: Pro, Business, and Education Ownership or administrative privileges of an…
A phone number can be obtained and assigned to a phone user as an owner or administrator of the account. The extension number is automatically assigned to a user when you assign a Zoom Phone license to them as soon as you assign them the license. If you would like to add a direct phone number…
Zoom Phone allows you to bring your own carrier with you (BYOC) through the carrier integration in Marketplace. With the ability to combine and match multiple providers, you can easily locate and connect to your preferred provider. The following topics are covered in this article: How to locate available carriers How to assign a provider’s…
