Meetings can be held concurrently while an individual is hosting more than one meeting at the same time, and this capability is determined by the account type and the licensing you have on your account.
There is a limit of only one meeting per Basic user and one meeting per Licensed user on a Pro account.
In order to host more than two meetings at the same time, a licensed user must be logged into a Business, Education, or Enterprise account. There should be an original meeting host or an alternate meeting host responsible for starting both meetings. In the event that the host needs to leave a meeting, another individual can take over host privileges for that meeting. It is true that these users can host two meetings at the same time; however, by default, they are not able to join more than one meeting at a time using the desktop client.
Prerequisites for hosting more than one meeting at the same time
- The account has been licensed by a Business, Education, or Enterprise license holder
- in order to take part in the meeting.
Usage examples of concurrent meeting limits
In the following examples, you can see how a variety of different license types and account types can be used to host meetings:
- In the case of John, he has a free account that he uses as a Basic user.
- As much as he would like to schedule meetings, he can only keep one active in his calendar at a time, regardless of whether he is actually in the meeting or not.
- As a result of John’s upgrade, he has become a Licensed user on a Pro account. Paul has been invited to John’s account as a Licensed user.
- Regardless of whether he is present in the meeting or not, John can schedule as many meetings as he wants, however he cannot have more than one active meeting at a time.
- Regardless of whether or not he is physically present during the meeting, Paul can schedule as many meetings as he wants. However, he can only have one meeting active at any given time.
- Paul and John are both able to set their own meeting thresholds, which means that they have the ability to host two meetings at the same time if they both schedule one of those meetings (as opposed to John scheduling and hosting both meetings). Other members of the account are also able to use the account in the same way.
- Both John and Paul have signed up as Licensed customers for their company’s Business account.
- As long as John is present during the meetings and schedules as many meetings as he wishes, he can have up to two meetings open at the same time, regardless of whether he is actually participating in the meetings or not.
- There is no limit to how many meetings Paul can schedule at a time. However, he is only allowed to have up to two meetings at once, regardless of whether he attends them or not.
- In other words, the meeting limits of John and Paul are independent of one another, which means that they can both host up to two meetings simultaneously. Likewise, other users are able to host up to two meetings at the same time.Note: Likewise, if it was an education account or an enterprise account of their company, then the same applies.
Common issues with concurrent meetings
It is important to keep in mind that if the host has reached the number of meetings they can handle at the same time, the following issues might arise.
- If a participant attempts to join a meeting that the host hasn’t yet started, they will get a message that the meeting is in progress and that there is another meeting taking place on the host’s computer.
- It is recommended that the host or alternate host not start a second meeting at the same time because that will lead to a prompt to end the first meeting
- It is possible for a H.323/SIP device to join a meeting before the host has enabled join before host before joining, and if the host is already hosting another meeting, the device will request a host key as well.
- The Zoom Room will terminate the first meeting without warning if it tries to start a second meeting with join disabled before the host is enabled.