You can set the default cancellation policy for Zoom Events in the cancellation policy section of your hub. Note:Â When creating an event, you can also modify the cancellation policy. Prerequisites for setting Zoom Events cancellation policies Zoom desktop client Windows:Â 5.7.6Â or higher MacOS:Â 5.7.6Â or higher Zoom mobile client IOS:Â 5.7.6Â or higher Android:Â 5.7.6Â or higher Pro, Business, Enterprise, or Education…
If Zoom Events receives activity related to events and tickets in the Zoom Events Notification Center, you will be notified by email or push notifications. If you are a host or attendee of an event, you can receive notifications related to your Hub-related role. Your notification settings can be updated at any time in the…
A company’s sold-to address, if it is a business, is normally the location where the company is located. The sold-to address is usually the place where you typically reside if you are an individual. Please read the Zoom Events Privacy Statement for information regarding the use of your address for tax calculation and for other…
This article covers: Why is value added tax (VAT) important in relation to marketplaces? How does Zoom determine where a Host is located? How does Zoom determine where an attendee is located? Are ticket prices tax inclusive or tax exclusive? Does Zoom charge tax on the Zoom Events subscription? What happens if I forget to…
Zoom Events accepts payments online through PayPal, a simple and powerful service. Stripe is another online payment platform that can be linked to your account. This article covers: Criteria to link PayPal business to your Zoom Events hub How to link a PayPal business account to your Zoom Events hub Limitations for paid ticket registration…
Registration management, ticket sales, registration management, hub followers, and poll/survey responses are all useful data to collect using Zoom Events reports. Different metrics and information reports can be generated by Hosts using Reports. It is possible to export these reports in CSV format for further analysis. This article covers: How to export registration management reports…
The Zoom Device Management (ZDM) tool is a device management tool that offers additional remote functionality on Zoom Room devices from the same Zoom web portal that was originally used for Zoom Room hardware management only with Zoom Device Management (ZDM). With Zoom Device Manager, you can manage Zoom Rooms, devices, and Zoom Clients in…
In the quality of service dashboard, you can see how voice calls are performing across all extensions (phone users, common area phones, call queues, auto receptionists, or Zoom Rooms). MOS is the main indicator of voice quality used in the dashboard. Based on a 1 to 5 scale, MOS measures voice quality. An unacceptable voice…
Data on call and SMS usage and adoption for a Zoom Phone account or site can be found in the Zoom Phone usage and adoption dashboard. You can view the number of calls made and received and the number of SMS messages sent. Note: Verifying bill charges should not be done using the dashboard. You…
A Zoom Events host can choose the type of event they wish to host based on their interactions with participants, the size and scale of the event, the number of sessions, and the event experience they wish to create for them. Two types of events are available to hosts: Events and Conferences. The Zoom Events…
