If there is an important announcement that needs to be broadcasted, Zoom Events hosts can send a message to everyone who has registered for the event-before the event starts or after it ends-before or after the event ends. It is also possible to send one pre-event and one post-event event-wide message for each event occurring in a series of events. There is also the option of sending up to two reminder messages either before or after the start of the event to all registrants.

Note: There is a limit of two uses per published event/occurrence. You can use it once before the event starts and once after it ends, but you cannot use it simultaneously.

Prerequisites for sending an event-wide message to all registrants of a Zoom Event

• Zoom desktop client
  • Windows: 5.7.6 or higher
  • macOS: 5.7.6 or higher
• Zoom mobile client
  • iOS: 5.7.6 or higher
  • Android: 5.7.6 or higher
• Pro, Business, Enterprise, or Education account
• Stripe or PayPal Business account is required to create paid events
• Zoom Events license

Notes:

• Currently, there is a dependency with Windows’ Webview package for Windows platforms; while version 5.7.6 does support Zoom Events, the experience may be blank for hosts if they are using the newer version of the software.
• In order to take advantage of the latest Zoom Events and Webinar features, it is strongly recommended that hosts update their Zoom desktop client or mobile application to the latest version in order to access these features.

How to send an event-wide message to a one-time event

Before an event begins, you can send all the registrants an event-wide message by sending the following message:

1. Please sign in to Zoom Events in order to participate.
2. On the top-right corner of the page, you will find a button that says Manage.
3. The navigation menu can be accessed by clicking on Events on the left side of the page.
4. Select the Upcoming tab on the left side of the screen.
5. When you’ve found the event that you’d like to send a message to, click the ellipses to the right of the event that you want to send a message to.
6. Send a message to registrants by clicking the Send a message to registrants button.
   Note:Once you have sent an event-wide message to all registered attendees prior to the start of the event, this option will not appear in the menu again.
7. It is a good idea to write a message to your registrants in the Message to your registrants box.
8. Please click on the Send button to send your message.

Upon the conclusion of an event, the following message should be sent to all registrants:

1. Join Zoom Events by signing in with your Zoom account.
2. To manage your account, click the Manage link in the top-right corner of the page.
3. Select Events from the navigation menu on the left side of the screen.
4. To access the Past tab, click the Past button.
5. Find the event that you want to send a message, then click the ellipses to the right of that event.
6. Then click the Send Post-Event Message to Registrants button.
   Note: Once you have sent an event-wide message to all registrants after the event has ended, this option will not be available in the menu again for you to choose.
7. Message to your registrations box is where you will be able to write a message to the registrants of the event.
8. Please click on the Send button to send the message.

How to send an event-wide message to a specific occurrence in an event series

In order to transmit an event-wide message to all registrants before the start of a specific event in a series of events, the following instructions must be followed:

1. Join Zoom Events by signing in with your Zoom account.
2. The Manage button can be found in the top-right corner of the page.
3. Click on the Events menu item in the navigation menu.
4. You can access the Upcoming tab by clicking on it.
5. Click the ellipses to the right of the event series that you would like to send a message to, then locate the event you want to send the message to.
6. You will be able to send a message to all the registrants by clicking Send Message.
7. Choose the occurrence that you wish to send a message to from the drop-down menu that appears.
   Note:
8. Once you have sent a message to the registrants of that occurrence, the selected occurrence will not appear again in the drop-down menu once it has been removed from the drop-down menu.
9. Click the Send button when you are finished writing your message to the registrants of the event.

In the event of a specific occurrence in a series of events that has taken place in the past, an event-wide email can be sent to all registrants after the event has ended:

1. Join Zoom Events by logging in to your account.
2. You will find a Manage button in the top-right corner of the page.
3. Click on the Events link in the navigation menu on the left.
4. To view the past, click on the Past tab.
5. Click on the ellipsis to the left of the event series for which you want to send a message and then select the message you would like to send.
6. Then click on the Send Post-Event Message to Registrants button.
7. If you want to send a message to a specific occurrence, you will need to choose it from the drop-down menu.
   Note: It is important to note that once you have sent a message to the registrants of a particular occurrence, the selected occurrence will no longer appear in the drop-down menu.
8. When you have finished writing your message to the event’s registrants, click on the Send button.