How to change manually the date and time on a Poly Trio in Zoom
Zoom Help Typically, the Polycom trio syncs time zones using either the Zoom Room or Zoom phone settings, depending on the device. Although it is a manual process, there is a way…
June 2022
Requesting a number port (South America / LATAM) In Zoom App
Changing a number from another carrier to Zoom Phone will allow you to use the number from that carrier. Note: Brazilian, Mexican, Peruvian, and Chilean local numbers can be portably.…
Requesting a vanity toll-free number In Zoom App
Toll-free vanity lines are telephone numbers that act as a means of spelling out words or phrases that are memorable to the caller. They can be used to create a…
Requesting a BYOC number port In Zoom App
When you move pre-existing BYOC numbers to Zoom Phone, it is known as a BYOC to native port. Prerequisites for requesting a BYOC number port The account owner or the…
Moving numbers between accounts In Zoom App
A number can be moved from one account to another manually and will require the assistance of the Zoom Porting Team in order to be completed. Prerequisites for moving numbers…
Opting out of Zoom Phone SMS
If you want to integrate your existing SMS provider with Zoom Phone, you can do so. Note: The onus of sending future SMS inquiries to the relevant third party will…
Recovering a deleted phone number In Zoom App
Whether you want to recover deleted, accidently deleted, or previously owned phone numbers, the Zoom team will investigate the issue, and more often than not, they will be able to…
Changing Zoom Phone policy settings
There are certain Zoom Phone features that can be enabled or disabled by Zoom Admin settings. Zoom Phones are provided with a Zoom Phone license and can be used with…
Managing multiple sites In Zoom App
With the use of sites, you can organize your organization’s phone users. It is possible, for example, to create a site for each location of your organization. A few of…
Using Zoom Phone role management
Zoom’s web portal provides you with user management features that allow you to control who has access to the features and settings available. As an example, you can assign the…