How to change manually the date and time on a Poly Trio in Zoom

Typically, the Polycom trio syncs time zones using either the Zoom Room or Zoom phone settings, depending on the device. Although it is a manual process, there is a way to change the time and date manually if the need arises.

Prerequisites for manually changing the date and time on a Polycom Trio

  • Devices such as the Polycom Trio

How to manually change the date and time on a Polycom Trio

  1. The first thing you need to do is to find out what the IP address of the device is. Click on the menu/settings button.

  2. Tap Status, then Network, and then TCPIP Parameters to access the TCPIP parameters in the device.
  3. Make a note of the IP address displayed.
  4. The device must be plugged into the same network as the PC, which is connected to a web browser.
  5. Open the web browser and navigate to the IP address.
  6. Use the default credentials (username: admin) to sign in.
    Note: In order to sign in, you must use either the 456 or 789 password. You may need to contact the vendor of the phone if you do not know your username or password. It is possible for you to view the administrator password in the Zoom web portal if you have set the password globally.
  7. In the Preferences window, click Time and Date.
  8. Set the time and date as desired.

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Frequently Asked Questions


Can Polycom connect to zoom?

It is possible to integrate Polycom RealPresence (Ground Series, Debut, HDX, or Trio) room systems with Zoom if you already have an existing machine (Group Series, Debut, HDX, or Trio). Zoom Meetings can be started directly from the Zoom app on your existing hardware, regardless of whether you have an existing hardware set up.

What is trio zoom?

On the table, Trio can serve as three functions at once: it can be the Zoom Rooms controller, speaker, and microphone all at the same time, all in one device. A USB cable or the Poly Virtual USB Connector For Zoom Rooms (only for Windows PCs) is used to connect the Trio to the PC/Mac computer running Zoom Rooms software via USB cable.

How do you use the Zoom Room controller?

The Zoom Rooms Controller is a simple, easy-to-use tool for managing Zoom Rooms

  1. Zoom’s desktop client can be accessed by signing in.

  2. Click on Apps and then click on Room Controller.

  3. The first step in the setup process is to select Zoom for Home from the list of devices. …

  4. After entering the Sharing Key, you must click OK once you have entered the key. Once you have entered the key, click OK again.

  5. If you want to start an instant meeting, you can select Meet Now from the Meet Now menu, or if you want to start a scheduled meeting, you can select Meeting List from the Meeting List menu.

Are Zoom phone calls free?

As long as you have a Zoom Phone license, you can join a Zoom Phone meeting or webinar without being charged any fees for using the service, as long as you have a Zoom Phone license.

Can multiple users use the same Zoom account?

There are 5 Zoom licenses that you can add to your account, so each of those users can have 5 Zoom licenses. There is also the option to add up to 9999 Basic (free) users to your Zoom account in addition to the 9999 licensed (paid) users that you can add to your account.

How much does Zoom cost after 40 minutes?

In addition, Zoom is free to use for individuals if their meeting is for fewer than 100 people for an hour. However, if you plan on hosting meetings for more than 100 people for an hour, you will have to pay a monthly fee of $10, and to use Zoom you will have to pay $14.99 for a monthly video call plan.

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