An event hub can be described as an archive of upcoming, ongoing, and past Zoom events that have been created and organized by a group of Zoom Hosts. Creating hubs is a great way to separate events related to a particular topic and make them easier to manage. If you have created a hub, then…
Inboxes can be viewed and managed by Zoom desktop clients, supervisors, and agents. Messages in the inbox can also be played, downloaded, or deleted by other contact center users. Prerequisites for managing voicemail inboxes For Windows and macOS, Zoom desktop client 5.9.3 or higher Accounts for Professionals, Businesses, and Schools License for Zoom Contact…
When using Zoom Rooms, there are a variety of video layouts that can be utilized in order to make the video experience better. As well as customizing your display layout, you can also change the font size. In this article, we will discuss the following topics: What display layouts are available on Zoom Rooms Single…
A Zoom Rooms for Touch setup allows up to two regular monitors and one touchscreen monitor to function together as one. Zoom Rooms for Touch also works with dual monitor setups. Zoom Room controls are displayed on the touchscreen monitors (e.g. the controls that control a Zoom meeting, the controls that control whiteboard annotations) whereas…
If you don’t want to use Zoom Rooms for Touch but have a touch screen monitor, you can disable the touch screen driver in Windows. A touch screen monitor can thus be used in Zoom Rooms as a regular display. Note: The controller or web interface can be configured to disable this feature if you…
In Zoom Contact Center, you can place or transfer calls after making or receiving voice calls. This article covers: How to access Zoom Contact Center voice call controls Mute / Unmute Keypad Hold / Unhold Record / Stop Recording Transfer Hang up / end icon Prerequisites for using voice call controls It requires Zoom desktop…
There are two types of companion whiteboards: classic whiteboards that can be deployed to an existing Zoom Room and be used as a dedicated whiteboard, enabling in-room participants and remote participants to interact and collaborate on documents. Companion whiteboards do not require additional audio or video peripherals; they only need a touch screen display that…
Our discussion in this article will focus on features that do not operate during operating hours. For controlling display systems according to operation times, we recommend Room Controls. In this way, we can directly control devices by dictating which commands the Zoom software sends to the devices based on their events. This article covers: Room…
On both Mac and PC, Zoom Rooms provides digital signage options, as well as a setting for operating times. Therefore, Zoom Rooms should not be used in Sleep/Power Saver mode, or in Screen Saver mode on any computer. Windows Disable Screen Saver: The first step is to open the Control Panel The display icon can…
Users can be granted access to an inbox or messages can be automatically deleted after a specified number of days after they are created. Prerequisites for changing inbox settings Ownership or administrative privileges on an account An account for professionals, businesses, or educators License for Zoom Contact Center How to access inbox settings Zoom’s…
