Those who do a lot of phone work and have to transfer calls quickly will find the desktop Power User experience helpful. For instance, receptionists, executive assistants, and help desk agents. As part of the experience, the phone user is able to see a customized panel that is always on top of the phone, allowing…

With hot desking, users are able to temporarily login to a provisioned desk phone by using their extension number and PIN. A few examples of hot desking are as follows: Shared office or co-working space: In this way, users of multiple companies’ phones can access the same hardware while retaining their own phone numbers and…

Zoom Rooms has the ability to start a meeting with only PSTN/Telephony (telephone dialing) audio as the basis for the meeting. There is a requirement that you must have a PSTN phone, VoIP phone or SIP dialer in the Zoom Room. For example, Revolabs UC1500/1000 is a good example. Prerequisites The Zoom Rooms software version…

Fire TV Cube and Omni Fire TVs are now supported by Zoom for Home, and the application is available for both devices. Any Zoom user can use this functionality to start up a meeting by simply saying “Alexa, join my meeting.” This feature does not require any additional licensing and can be used by any…

Shared line groups can be configured to display a different name, use an extension number, and have different hours of operation. Contents1 Prerequisites for changing shared line group settings2 How to access shared line group settings3 How to use the Profile tab4 How to use business, closed, and holiday hours5 How to use routing options5.1…