Why, I can’t chat during zoom meeting
Rahul Gupta Please check the meeting host’s chat settings. You cannot chat in a meeting if the chat feature is turned off. Even if the participant’s chat function is on, if the…
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Set up Cisco Unified Communications Manager (CUCM) with Zoom App
Zoom Help For H.323 or SIP devices to connect to Zoom meetings through the Cisco Unified Communications Manager (CUCM or CallManager), it is recommended that you configure SIP profiles and trunks within…
How do I join a zoom meeting at Polycom?
The prerequisites for joining a meeting with Polycom are: Purchased H.323 / SIP Room Connector Add-on The Polycom side is set to be able to go to the Internet Global…
Error: “Cannot continue. Application format (authorization code) is incorrect” in Zoom App
When joining a meeting or webinar using Internet Explorer If you receive the following error, follow these steps to add Zoom as a trusted site and allow it to run:…
Error: When joining a zoom meeting (104201)
Error 104201 Cause: This error occurs when the network connection is weak or disconnected. Troubleshooting procedure Please check the network connection. Please check the connection of Wi-Fi. If you still…
Allow camera with Kaspersky in zoom app
Some versions of Kaspersky anti-virus software, in particular Kaspersky Internet Security 2015, block the use of cameras in Zoom. The application settings of the Kaspersky software allow you to change…
How to easily call out to H.323 / SIP device in zoom app
If you hold a Zoom meeting using H.323 / SIP devices in your company besides ZoomRooms, you can easily call out to H.323 / SIP devices. First, the administrator needs…
Dump file generation on Windows in zoom app
Dump files can be used to diagnose problems with Zoom clients if they frequently hang or crash. If you need to generate and send a dump file to diagnose Zoom…
Collection of Windows system information (MSINFO) in Zoom App
You may need to ask MSINFO on Windows to resolve a specific problem. There are two ways to collect this information. Method 1 Select in Window and search for msinfo32…
Create spindump file on Mac in Zoom App
The spindump file samples the process user stack and kernel stack on a Mac system. This is useful if your program is hanging, crashing, or not working well. How to…