The account owners and administrators are able to block users authenticated with specific domains from participating in meetings and webinars hosted by their accounts, as an additional measure of security. If authentication profiles are also enabled, then the user who joins the webinar or meeting must also meet the authentication profile in addition to not…
A new user’s guide to getting started You can follow the simple steps in getting started with your new Zoom account by following the quick start guide below, which explains how to schedule your first meeting, to download the Zoom client, and to update your Zoom profile. We have compiled this quick start guide to…
The Zoom IM function can be integrated into Outlook via the Outlook IM integration feature. This article will help resolve a few issues that might have arisen in past releases of Zoom. After uninstalling the Zoom desktop client (including the Zoom VDI Client), my Skype for Business integration stops working The issue is known to…
Owners and administrators of accounts can force future meetings to use Zoom Meetings as the topic and force future webinars to use Zoom Webinar as the topic. Furthermore, you can lock the description so that users cannot set a description for a meeting or a webinar. This feature is useful when trying to prevent sensitive…
There is a question frequently asked regarding how to detect when there is a missing or old VDI plugin as well as how to notify the end user that they need to install or update the VDI plugin to a compatible release. In addition to the registry entries, Zoom provides a number of configuration options…
Zoom offers a desktop application which includes a range of advanced screen-sharing features which allow a greater level of control and hassle-free troubleshooting of shared content. This feature is intended to be used by users with advanced technical knowledge only. In cases where these options are toggled without understanding how the hardware configuration and the…
The easiest way to join a meeting or webinar by phone is to call yourself (also known as “call me”) while you are in it. In addition, you can manually dial into the meeting by dialing into the phone number. Prerequisites for joining meeting or webinar audio by phone Host account is Pro or above…
You can troubleshoot a problem by collecting information about your VDI environment’s log files using the log tool. Downloading the latest version of the VDI software, as well as opening the installation folder, is the only way to obtain this tool. Prerequisites for troubleshooting with the VDI log tool Setting up Zoom VDI on…
Administrators and owners of Zoom accounts have the ability to join multiple accounts together to create an organization. In addition to being able to search contacts, chat, organize meetings, and make phone calls (if Zoom Phone is available), these accounts once linked as an organization will also be able to search contacts. You will be…
In certain circumstances, you may encounter an error called Untrusted Server Certificate which occurs when the Zoom application sees a certificate (one of the elements used to establish trust) which is not the one that is expected to be displayed. This may occur for a variety of reasons, including improper setup of the Zoom server….
