Zoom supports the following USB devices with its desktop client for macOS and Windows platforms. There are some prerequisites you need to meet for your Zoom desktop client to work with supported USB HID devices You can use the Zoom desktop application on your computer Sync buttons on headset settings should be enabled in your…
It is likely that when using the Zoom desktop client, users may experience system crashes or freezes due to technical limitations associated with the Intel Iris Integrated Graphics graphics. Below is a step-by-step guide for resolving this issue: Login to the Zoom desktop client by clicking the link below. You will be directed to your…
It is possible to always join an event from the web client and bypass the Zoom desktop client by enabling a setting that allows users to select Always join from browser when joining from join.zoom.us. Using this setting, you will always be able to join an event from the web client and bypass the Zoom…
If a presentation is shared with a higher resolution than yours by a presenter, the pointer can be automatically followed on your desktop client when the presenter shares a screen. This is particularly useful when you can only see part of the shared screen, which allows you to keep your attention on the important part…
A dialog box will appear when a new participant joins the meeting if you enable the Ask permission to unmute participants option. In the dialogue box that appears, the host will ask for permission in order to allow them to be muted or unmuted. In order to unmute attendees in a meeting, hosts and co-hosts will…
Overview When you are sharing a screen with a colleague, you may experience a black screen. In this case, you will need to follow these steps to help you resolve the problem. Windows This may occur when you are sharing your screens with a graphics card that automatically switches graphics modes (for example, when you…
This Zoom desktop client includes advanced options for managing the audio feed that offer a greater level of control and provides troubleshooting support. There are some prerequisites for advanced audio settings There is a desktop client for Zoom available for download in the following versions: 5.3.0 (52651.0920) or higher for Windows and 5.3.0 (52651.0920) or…
If you have the VDI Client installed, you can access Meeting and Telephone statistics while in a meeting, as well as VDI statistics through the VDI tab. Starting with release 5.10.0, when a remote connection is detected, the VDI tab will appear automatically. Various diagnostic information can be displayed in VDI statistics, such as hardware…
When Toll-free and Fee-based Toll Call is enabled, clients and participants can dial into meetings by using toll-free and fee-based phone numbers listed in the Zoom client and email invitations. In the event this setting is disabled, meeting participants will be unable to dial in for free from anywhere in the world and for meetings…
https://support.zoom.us/hc/en-us/articles/360000518526-Post-attendee-URL
