If you would like to edit your chat settings for your mobile device, you can do so by navigating to the chat settings page. You will be able to choose how you would like to receive notifications, how unread messages should be handled, when the notifications should be sent, and how they should be sent….
You can access the Missed Calls page on the Chat tab of the desktop client if you are away from your device or you are unable to participate in a video call right now. These missed meetings will be listed in the Missed Calls section of the desktop client. The list below will show you…
In the All Contacts section of your Zoom contacts directory, you will find internal contacts that are part of the same Zoom account and organization. Users who own a Zoom Pro account or higher can turn off the setting Company Contacts in the IM settings of their account so that they will not see everyone…
New chat messages can be notified to you at a time that is convenient for you. When you are in a meeting, you can choose to set the do not disturb hours and you can choose not to receive notifications during that time. The option to mute a particular group chat or channel also allows…
If chat cloud storage is enabled during the setup of an account owner or admin account, then they can view chat history of users on their account. We archive and store all chat messages on Zoom’s cloud based AWS DynamoDB service, and they can be accessed and accessed for as long as they need to…
For an alternative message archiving platform, Zoom integrates with Global Relay and Smarsh to provide you with a streamlined experience. Using these providers, you are able to store the messages, files, and other information you send over Zoom chat. Messages and files can either be stored on the third-party provider or both the third-party provider…
The Zoom Group Messaging product, Zoom Chat, will be introducing a new report tool, the IM Dashboard, on July 1st, which will allow account administrators and owners to have an overview of their account’s usage metrics, on an account-by-account basis, for Zoom Chat. Having now grown and evolved to be one of our most popular…
It is possible for account owners or administrators to specify the length of time that chat messages are stored in the Zoom cloud and on their local devices. After the specified time frame, all messages are deleted. There will be a yellow banner displayed in your Zoom chat window if your local messages are going…
The main company number you selected when you set up your Zoom account can be viewed or changed by the account owner or admin since you are the one who chose it. If an external caller calls the main company number and dials the extension of the user, they will be able to reach the…
As shown in the table below, external users have fewer channel privileges in comparison with internal users, as shown in the following example. Note: An account administrator or channel administrator can enable or disable the privileges marked with an asterisk (*) by making sure that they are enabled. For more information on a particular privilege,…
