K-12 School Time Limit Removal Request FAQ in Zoom App

For Zoom Meetings with a group, is there a limit lift of 40 minutes?

Zoom has temporarily lifted the 40-minute time limit on groups Zoom Meetings that have three or more members in anticipation of the onset of the global pandemic, which will be initiated at the beginning of March of 2020 in order to support primary and secondary educational institutions providing educational services in a select group of countries around the world.

The decision to raise the time limit on school-owned domain accounts was made by Zoom for a variety of reasons.

The unprecedented nature of this pandemic prompted Zoom to temporarily enlist the help of remote learning opportunities to provide temporary support to primary and secondary school students as well as to assist institutions in making the switch to online learning. With nearly two decades of experience helping institutions optimize Zoom’s platform for online schools and virtual classrooms, Zoom has become a trusted resource for educational institutions. As the global coronavirus (COVID-19) outbreak nears its end, we remain on track to streamline the experience for educators using Zoom. This has been our goal and remains our goal in our ongoing effort to make Zoom as easy to use and accessible for everyone.

It is not surprising that Zoom is gaining prominence in the classroom and in education today. It helps teachers and administrators instantly set up online classrooms, join and participate in online classes, and continue their studies in the comfort of their own home. From seasoned Zoom users to those who have never used our platform, we wanted to ensure that everyone could get started using Zoom with ease and that everyone, from seasoned users to those who have never worked with Zoom, could be able to download the client, start and schedule meetings, set up students with Zoom, and start using Zoom for virtual instruction with ease.

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How long was the time limit lifted by Zoom and when did it begin to be offered and for how long?

In early March of 2020, Zoom lifted the time limit on this program, and it is now set to end on June 30, 2022.

How many people were eligible for the program?

For primary and secondary educational institutions, the time limit lift was provided in order to increase the level of pedagogical interaction in the classroom, or the administration of such environments, as well as for use by students, faculty, staff, and alumni.

What countries were supported by Zoom as part of this program?

Zoom decided to make the time limit lift officially available in the countries listed below, despite the program being initially available in a much broader range of countries:

  • Australia
  • Austria
  • Belgium
  • Canada
  • Czech Republic
  • Denmark
  • France
  • Germany
  • Greece
  • Hong Kong
  • India
  • Ireland
  • Israel
  • Italy
  • Korea
  • New Zealand
  • Norway
  • Poland
  • Portugal
  • Romania
  • Switzerland
  • United Arab Emirates
  • United Kingdom
  • United States

What is Zoom’s reason for ending the program?

While most students were still learning from their homes during the ongoing pandemic while extending the program three times, the vast majority of students globally have now begun to participate in class. The program has now been terminated by Zoom due to the change in modalities.

Can you tell me by what date the lifting of the time limit will be finalized?

By the end of June 2022, the program will reach its final deadline

Once the time limit has been re-instated, what options will I have for using Zoom Meetings?

  1. The Zoom Meeting Basic account you are already using (with a 40-minute limit on group time) will continue to work for you.
  2. To learn more about Zoom Meeting education licensing, you can speak to your institution.
  3. To find out more about discounted licensing options for non-profit organizations, you may wish to contact TechSoup, our global partner
  4. In order to learn more about our online, hybrid, hyflex, and other instructional and administrative options available through Zoom education, you can schedule a phone call with one of our representatives.