Users can be added and removed from Zoom Events hubs once they have been created.

This article covers:

• How to add users to a Zoom Events hub
• How to edit permissions for hub users
• How to search for hub users
• How to choose batch actions for hub users
• How to view your hub’s followers
  • Export a report of your hub’s followers
• How to remove users from a Zoom Events hub
• Required CSV file information for use with a Zoom Events hub

Prerequisites for managing users in a Zoom Events hub

• Zoom desktop client
  • Windows: 5.7.6 or higher
  • MacOS: 5.7.6 or higher
• Zoom mobile client
  • IOS: 5.7.6 or higher
  • Android: 5.7.6 or higher
• Pro, Business, Enterprise, or Education account
• Zoom Events license

Notes:

• While Zoom Events are supported by Windows’ Webview package on Windows platforms, version 5.7.6 may cause hosts to experience a blank lobby.
• We strongly recommend that hosts update to the latest Zoom desktop client/mobile application in order to access the latest Zoom Events and Webinar features.

How to add users to a Zoom Events hub

1. Zoom Events can be accessed by signing in.
2. You can manage your account by clicking the Manage button in the top-right corner.
3. Select the hub you want to manage from the dropdown menu in the left navigation menu.
4. Choose Hub Users from the list of hubs you want to manage.
5. Select the Assigned Users tab.
6. Click the Add Users button in the top-right corner.
7. Choose how you will add the user(s):
   • Enter email addresses
     1. You can enter the e-mail addresses of the users under Invited Users; you can enter up to 20 e-mail addresses per user.
     2. If you click the dropdown menu under Permissions, you’ll be able to select the permission that you’d like to give the users from the list.
        • Host: Events can be published for the hub by users.
        • Manager: The hub can be managed and events can be published by users.
     3. You will be able to add users by clicking the Add Users button.
   • Import email addresses from CSV
     1. The permissions can be assigned to the users by clicking the drop-down menu under Permissions, then selecting the permission you wish to assign to them.
        • Host: Events can be published by users on the hub by logging in.
        • Manager: Hubs can be managed by users as well as events can be published.
     2. Then click Import.
     3. Import the CSV file to your hub by finding and selecting it.
     4. Then click Open.
     5. Click Add after importing the CSV file.

How to edit permissions for hub users

1. Become a member of Zoom Events by signing in.
2. You can manage your account by clicking the Manage button in the top-right corner.
3. Select the hub you want to manage from the dropdown menu in the left navigation menu.
4. To manage users of a hub, click Hub Users.
5. Select the Assigned Users tab.
6. To edit a user’s permissions, locate them.
7. You can assign users the following permissions or actions by clicking the ellipses:
   • Set as Featured: Add the user to the featured hub users list. There will be a star next to their name.
   • Set as Manager: Users who are made managers can add/remove users, modify hub profiles, and cancel upcoming events.
   • Set as Host: If the user is made a host, only activities related to the hub will be allowed for them to create.
   • Remove from Hub: It will be necessary to cancel all of the events that the user (you want to remove) has published that are currently appearing in the calendar listing of this hub. However, even if the user is invited back to the hub, his or her events won’t be listed again.
8. Click on the Yes button to confirm that you would like to proceed with the verification process.

How to search for hub users

1. Zoom Events can be accessed by signing in.
2. You can manage your account by clicking the Manage button in the top-right corner.
3. You can manage hubs by selecting them from the left navigation menu.
4. You can manage hub users by clicking Hub Users under the hub you want to manage.
5. Select Assigned Users from the tabs.
6. You can enter the user’s email address, first name, or last name in the Search Members box.
   If the user’s name contains letters, you can enter those as well.
7. Start the search by pressing Enter.
   Note:
8. A query can only be initiated by pressing the Enter key.
   You will see the user’s search results.
9. Enable or disable the Show Featured Hosts Only toggle (optional). The hub’s featured hosts will only be displayed when this is enabled (a star will appear next to their names).
10. (Optional) You can select the role of the host, manager, owner, or all roles from the drop down menu on the left to narrow your search results.
11. (Optional) Sort your search results alphabetically by clicking the down arrow button.
    A to Z names are sorted when the up arrow button is clicked. From Z to A, names are sorted when the down arrow button is clicked.

Note: The number of users assigned to the hub can be found on the Assigned Users tab.

How to choose batch actions for hub users

1. Join Zoom Events by logging in to your account.
2. Click the Manage button in the top-right corner of the screen.
3. Click the hub dropdown menu located in the left navigation menu and choose the hub you wish to manage from the list.
4. Under the hub you would like to manage, click Hub Users under the hub you would like to manage.
5. The Assigned Users tab can be accessed by clicking on it.
6. Select the check box to the left of the Name to select all users in the hub that are listed.
   It is also possible to select multiple users at once by selecting the checkboxes to the left of their names.
7. If you want to perform batch actions on the selected hub users, select the following options:
   • Select the users you wish to make featured hub users by clicking the Set as Featured button.
     Their names will be marked with a star next to them.
   • If you would like the selected hub users to not be featured, click Set as Not Featured.
   • The selected users can be removed from your hub by clicking Remove from Hub.
     Note:
   • Users can only be removed from a hub by the hub owner(s).

How to view your hub’s followers

Here is how you can view the list of followers for your hub:

1. Zoom Events can be accessed by logging into your Zoom account.
2. Click on the Manage button in the top-right corner of the page.
3. Click on the hub drop-down menu on the left navigation menu, and then select the hub you would like to manage from the drop-down list.
4. You can manage hub users by clicking the Hub Users link under the hub you would like to manage.
5. Go to the Followers tab and click on it.
   Your Hub will be displayed in a list of users who have followed your Hub.

Export a report of your hub’s followers

1. Navigate to the Followers tab of the hub.
2. Select the CSV export option.
   The followers of your hub will be downloaded as a CSV file.

Your downloaded CSV file contains information about a hub’s followers:

• Name: A user’s email address or first and last name is displayed.
• Email: The email address of the user is displayed.

How to remove users from a Zoom Events hub

Note: Users can only be removed from the hub by the hub owner(s).

Users can be removed from Zoom Events hubs by following these steps:

1. Zoom Events can be accessed by signing in.
2. Click Manage in the top-right corner.
3. You can manage hubs by clicking the hub dropdown menu in the left navigation menu.
4. In the Hub Users section, click the hub you’d like to manage.
5. On the Users tab, click Assigned Users.
6. Right click the ellipsis next to the manager or host you wish to remove.
7. Click the Remove from Hub button.
8. To confirm, click Remove in the verification dialog box.

Required CSV file information for use with a Zoom Events hub

If you’re uploading users to a hub through a CSV file, you must enter their email addresses in a single column – the first email address in cell A1, the second email address in cell A2, and so on.