Required network bandwidth for Zoom App (updated)

The bandwidth used by Zoom is optimized for the best experience based on the participant’s network. The bandwidth is automatically adjusted according to 3G or WiFi.

The required network bandwidth is as follows.

 


Mobile
devices such as iOS and Android

PC terminals such as Windows, Mac, Linux
Recommended bandwidth when using WiFi Bandwidth recommended for meeting and webinar panelists Recommended bandwidth for webinar participants
One-to-one video call
 High-quality video 600kbps
(up/down)
600kbps
(up/down)
 HD video 1.2Mbps
(up/down)
1.2Mbps
(up/down)
class=”wysiwyg-color-orange”>Group video
 High-quality video 600kbps/1.2Mbps
(up/down)
800kbps/1.0Mbps
(up/down)
600kbps (down)
 Gallery view/720p HD 1.5Mbps/1.5Mbps
(up/down)
1.5Mbps/1.5Mbps
(up/down)
HD video 1.2 Mbps (down)
class=”wysiwyg-color-orange”>Screen sharing
 Screen sharing only
(no video thumbnail)
50-75kbps
(up/down)
50-75kbps (down)
 Screen sharing
(with video thumbnails)
50-150kbps
(up/down)
50-150kbps (down)
 Audio VoIP 60-80kbps
(up/down)
60-80kbps (down)

 

 

Tips for improving call quality

Because video calls use more bandwidth than voice calls, if you have problems with video call quality, try the following:

 

If you still have problems

 

You may need to increase bandwidth.

For more information, click here please contact us.

 

 

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