Zoom mobile app on managed iOS devices can be managed remotely by system administrators using the mobile device management (MDM) software. Administrators can then enforce the usage of certain settings or disable them completely, based on their requirements.

By enrolling and managing the mobile app through Zoom Device Management, you are able to centrally control settings for both the desktop client and mobile app in the Zoom web portal.

This video guides you through the process of installing Zoom on Windows devices, MacOS devices, as well as Android devices. If you need to centrally configure desktop client and mobile app settings, you can also utilize Zoom’s own Device Management platform.

Configuring Zoom on iOS using MDM has a few prerequisites

• An iOS device running iOS 4 or later
• A mobility management tool like AirWatch or Microsoft Intune, which is a form of enterprise mobility management

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Configuration options

Notes:

• As of this writing, these options are available for devices that are based in the China region only.
• To obtain your Account ID, please have an owner or administrator of your account contact Support.
• -(C) We would like to recommend that the account owner or admin contact Support so this can be enabled for use. To be able to view and edit Device Policy Management, the owner will also need to edit the role associated with him/her. By accessing Device Policy Management, the owner will be able to retrieve the required token.
• In order to make a configuration option mandatory for all users, you must use the prefix “mandatory:” followed by the key name. Zoom on iOS will not allow users to change their options while using the app.

Sample XML for Intune

<dict>
 <key>ForceLoginWithSSO</key>
 <integer>1</integer>
 <key>SetSSOURL</key>
 <string>success</string>
 <key>MeetingReminder</key>
 <integer>1</integer>
 <key>mandatory:SyncMeetingFromCalendar</key>
 <integer>0</integer>
 <key>mandatory:TurnOffVideoCameraOnJoin</key>
 <integer>0</integer>
</dict>

Sample XML for AirWatch

<managedAppConfiguration>
    <version>1.2.10</version>
    <bundleId>us.zoom.videomeetings</bundleId>
    <dict>
        <integer keyName="ForceLoginWithSSO">
           <defaultValue>
                <value>1</value>
          </defaultValue>
       </integer>
       <string keyName="SetSSOURL">
           <defaultValue>
               <value>success</value>
           </defaultValue>
       </string>
       <integer keyName="MeetingReminder">
           <defaultValue>
               <value>1</value>
           </defaultValue>
       </integer>
       <integer keyName="mandatory:SyncMeetingFromCalendar">
          <defaultValue>
                <value>0</value>
           </defaultValue>
       </integer>
       <integer keyName="mandatory:TurnOffVideoCameraOnJoin">
            <defaultValue>
                <value>0</value>
          </defaultValue>
      </integer>
    </dict>
</managedAppConfiguration>

What you need to do to configure Intune

How to install the Intune Company Portal on a user’s device

1. Make sure your users have the Intune Company Portal app installed on their smartphones.
2. The Company Portal app needs to be signed in for your users to use, and any instructions in the app should be followed so that the app can manage their devices.
3. It is recommended that you instruct your users to install Zoom through the Intune Company Portal application.

What are the steps involved in applying a configuration policy

1. Sign into the Microsoft 365 Device Management dashboard by using your Microsoft account.
2. Select Client apps from the left-hand navigation menu, then select App configuration policies from the left-hand navigation menu.
   
3. You are then asked to provide your configuration information as follows:
   • Name: Make sure you give your configuration a name.
   • Description: Describe your configuration so that others can find it easily.
   • Device enrollment type: Select Managed devices.
   • Platform: Select iOS.
   • Associated app: Make sure you choose the ZOOM Cloud Meetings App Store.
4. Click Configuration settings.
5. Select Enter XML Data from the drop-down menu for Configuration settings format.
6. You can set the configuration options by typing in the text box.
7. Click OK.

What is the process for assigning configuration policies to a group?

1. Go to the left-side panel and click Assignments.
   
2. Then click Select groups to include in your assignment.
3. To add a group to the list, you will have to search for a group you would like to apply the policy to and click their name.
4. Next, click Select.
5. You will then be asked to click Save in order to apply your policy to the selected groups.
   If the configuration has not been pushed to all of your devices, it may take several minutes for it to be done.

Frequently Asked Questions

What is MDM in Zoom app?

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