About connection impossible from Rad Vision in Zoom App

Terminals with direct global IP can be connected to Zoom, but

You can not connect a terminal whose global IP is not assigned to the terminal in a NAT environment.

Frequently Asked Questions


I recommend that you use an online tool that measures your Internet bandwidth, such as Nperf, Speedtest, or Comparitech, to ensure that you are aware of just how much bandwidth you are using. To check if your WiFi hotspot is working, contact your company’s IT department. If you find that your Wi-Fi bandwidth is not sufficient, you can disable the HD feature in your Account Management as long as your Wi-Fi bandwidth is sufficient. If you are not going to be using your corporate VPN for the meeting, please turn it off.
If you are experiencing any network errors with your app or if your app is stuck in a “connecting” mode due to a network error, it may be necessary to check your network connection and run the app again. It is possible that if you are unable to access our service, there might be some kind of problem that is preventing you from being able to connect to it; the issue may be related to your network connection, your firewall settings, or your web security gateway settings.
An error message such as the one below may appear for a variety of reasons, such as network connection issues, firewall settings, or the web security gateway settings themselves, but will most likely have something to do with the network connection, the firewall settings, or the web security gateway settings themselves. Check your internet connection to make sure that you can access Zoom.us by opening a web browser and making sure you have a good connection to the internet.
In the event that you do not have a lot of time to test the video or audio before joining a Zoom meeting, you can also test them while in a Zoom meeting. The Zoom mobile app allows you to join the test meeting by going to http://zoom.us/test, and then following the steps to determine the audio and video quality of your meeting if you are using the Zoom mobile app. With Zoom’s mobile app, you can enhance your video quality and improve your audio quality.
It is possible to access the settings for the app by going to its top right corner, where there is a Cogwheel button, which can be found there. The statistics tab can be found under the Reports tab. In the bandwith section, you will be able to see how fast your connection is. The best way to test the quality of the connection will be to go through all three tabs one at a time and check each one one by one until you are satisfied with the connection.

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