Zoom Network firewall or web security gateway
The following errors may be related to network connection, network firewall settings, or web security gateway settings.
- The application remains in “connected” mode
- ” Network error, please try again “
- ” Unable to connect to service. Please try again later to check the connection to the network. ” If that has timed out due to
Open your browser and check your network connection to make sure you can accesshttps://zoom.us.
From SSL inspection of a web security gateway, Zoom.Us and * .zoom.us
it is recommended that you registered in the white list.
Refer to the following table to set up a network firewall.
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Connection type: Zoom Phone
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Connection type: Zoom website
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Port 443 via https / SSL supports the proxy server.
Zoom will automatically detect your proxy settings. In some cases, you may be prompted for your proxy username/password.
Note: We recommend whitelisting from zoom.us and .zoom.us proxies or SSL inspection.
Note: The IP range to be whitelisted can also be found in the following linked article.
Conference connector, etc.
- Conference Connector Firewall Settings
- Cloud Room Connector firewall settings
- Virtual Room Connector Firewall Settings
- Zoom Rooms firewall settings
- I want to know the usage of port requirements (TCP/8801,8802,9090 UDP/3478,3479)
- System Requirements (Zoom Rooms)
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