If the Zoom Rooms iPad Controller and Zoom Rooms are on the same WiFi network, but can not connect to each other after logging in, check the following on the WiFi router or firewall:
|TCP||9090||ZR to iPad from ZR iPad|
|UDP||3478, 3479, 8801||ZR to Cloud|
|TCP||8801, 8802, 443||ZR to Cloud|
|TCP||8888 ※||Client to ZR
|UDP||8889 ※||Client to ZR
※ The mark is the content that was additionally updated in March 2019.
If the Zoom Rooms iPad controller can not connect to the Zoom Rooms 127.0.0.1 address, it may be due to related proxy settings. Try one of the following options:
- Enter correct proxy settings on Zoom Rooms PC / Mac
- Configure your proxy server to bypass Zoom Rooms PC / Mac
- Check other firewalls, web filters, proxy servers on your desktop or network
If your Cisco / Meraki WiFi router does not allow “Hair Pinning” to allow Zoom Rooms iPad controllers to access Zoom Rooms, please refer to the Meraki documentation to disable client isolation.
- Airplay port requirements
Network firewall and proxy settings
What is the purpose of the port requirement (TCP / UDP 8801,8802,9090 UDP 3478,3479)?
Can I use Zoom in my web browser?
System requirements (PC, Mac)
[Administrator] Add Zoom Room to the controller