Zoom Rooms Firewall Settings

This post was most recently updated on July 28th, 2022

If the Zoom Rooms iPad Controller and Zoom Rooms are on the same WiFi network, but can not connect to each other after logging in, check the following on the WiFi router or firewall:

protocol port ZR
TCP 9090 ZR to iPad from ZR iPad
UDP 3478, 3479, 8801 ZR to Cloud
TCP 8801, 8802, 443 ZR to Cloud
TCP 8888 ※ Client to ZR
(Direct sharing)
UDP 8889 ※ Client to ZR
(Direct sharing)

※ The mark is the content that was additionally updated in March 2019.

If the Zoom Rooms iPad controller can not connect to the Zoom Rooms address, it may be due to related proxy settings. Try one of the following options:

  • Enter correct proxy settings on Zoom Rooms PC / Mac
  • Configure your proxy server to bypass Zoom Rooms PC / Mac
  • Check other firewalls, web filters, proxy servers on your desktop or network

If your Cisco / Meraki WiFi router does not allow “Hair Pinning” to allow Zoom Rooms iPad controllers to access Zoom Rooms, please refer to the Meraki documentation to disable client isolation.

Related item:


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