Zoom Rooms Firewall Settings

If the Zoom Rooms iPad Controller and Zoom Rooms are on the same WiFi network, but can not connect to each other after logging in, check the following on the WiFi router or firewall:

protocol port ZR
TCP 9090 ZR to iPad from ZR iPad
UDP 3478, 3479, 8801 ZR to Cloud
TCP 8801, 8802, 443 ZR to Cloud
TCP 8888 ※ Client to ZR
(Direct sharing)
UDP 8889 ※ Client to ZR
(Direct sharing)

※ The mark is the content that was additionally updated in March 2019.

If the Zoom Rooms iPad controller can not connect to the Zoom Rooms address, it may be due to related proxy settings. Try one of the following options:

  • Enter correct proxy settings on Zoom Rooms PC / Mac
  • Configure your proxy server to bypass Zoom Rooms PC / Mac
  • Check other firewalls, web filters, proxy servers on your desktop or network

If your Cisco / Meraki WiFi router does not allow “Hair Pinning” to allow Zoom Rooms iPad controllers to access Zoom Rooms, please refer to the Meraki documentation to disable client isolation.

Read it also –

Firewall Configuration For Zoom Rooms
Group Messaging Network Firewall Problem In Zoom App
Mcafee Desktop Firewall Settings For Zoom App
Network Firewall Settings For Vrc In Zoom App
How To Configure Mcafee Desktop Firewall In Zoom App
Network Firewall Settings For Skype Lync In Zoom

Frequently Asked Questions

To Check if Windows Firewall is Blocking Zoom:

Search for Windows Security in the Start menu. Then click on it. Now, you need to go to the Firewall & network protection tab and click on it. Click on the Allow an app to pass through the firewall option in step.

See also  Changing chat settings on your mobile device in Zoom App


Zoom’s web portal can be accessed by logging in. To access Zoom Rooms, click Room Management. You can filter by rooms or locations by clicking one of the tabs. If you want to change the location or room, click Edit.
Activate the Firewall by selecting the Security & Privacy tab within System Preferences. Your DNS settings may need to be changed if the problem persists. Navigate to System Preferences by clicking the Apple menu.
Configure Your Firewall
  1. Search for Windows Security in the Start menu. …
  2. On the Firewall & Network Protection page, click Firewall & network protection.
  3. Ensure that the firewall allows an app through.
  4. Open the Change Settings window once it has opened.
  5. Check the checkboxes next to “Zoom Video Conference” if they are ticked.
  6. Zoom may not work on your Mac if you have firewall software installed. Zoom might be viewed as a security threat by the software and prevented from running. Go to System Preferences -> Security & Privacy and click the Firewall tab to temporarily disable the Mac firewall.

Related articles

Changing Account Settings In Zoom App
Managing User Groups And Settings In Zoom App
Kiosk Settings For Ipad In The Zoom Room
Customizing Default Audio Settings In Zoom App
Managing Advanced Audio Settings In Zoom App
Settings And Shortcut Keys Available From Client And Zoom App
Advanced Desktop Client Settings In Zoom App
Changing Group Settings For Managed Zoom Clients
Network Firewall Settings For Meeting Connector In Zoom
Changing Settings For Phone Licensed Rooms In Zoom App
Changing Shared Line Group Settings In Zoom App
Changing Call Queue Settings In Zoom App
Changing Auto Receptionist Settings In Zoom App
Changing Common Area Phone Settings In Zoom
Changing Shared Office Settings In Zoom
Changing Phone Or Device Settings In Zoom
Mass Deploying With Preconfigured Settings For Windows In Zoom App
Managing A Hubs Settings Page In Zoom
Emergency Contact Settings And Calls In Zoom Phone
Changing Waiting Room Settings For Zoom Contact Center
Changing Phone User Settings In Zoom App
Customizing Call Handling Settings In Zoom App
See also  Reserving other Zoom Rooms with a scheduling display