Overview As a Zoom account owner or administrator, if you want to assign more than 100 Zoom Phone licenses to an existing user, you can assign the licenses in bulk. When you assign a Zoom Phone license to a user, they are automatically assigned an extension number. After assigning a license, you can also change the phone user settings and assign a direct…
Benefits of scheduling webinars that require registration Information can be collected in advance via registration customization . You can automatically approve all registered people or manually approve attendees. You can configure the host to send an email each time someone registers. You can limit the number of registrants. Note: If the number of registered users exceeds the…
Overview The emergency contact is the address provided to the first responder when calling an emergency call. You must add an emergency contact to your account before you can purchase a direct number. You can forward an emergency call to an emergency call center (PSAP) such as 9-1-1 , or to an internal team that handles emergency calls. Content of this article: Update emergency contacts…
<Preparation-by the day> 1. Meeting ID & URL issued Meeting ID issued from Zoom web page ※ Please refer to the operation manual of Zoom briefing session . 2. Please check the following options in the meeting options. ・Set [ Enable / Disable ] of the host’s previous participation The participants at the time of entry muteto Set…
overview By using the site, you can organize the telephone users in your organization. For example, you can create multiple sites based on your office location. Here are the benefits of having multiple sites: A main automatic receptionis assigned to each site, so you can forward calls to each site individually. Each site has its own caller ID name, phone…
With a webinar Role to use in the webinar There are multiple roles available in the webinar. A user who has scheduled a host webinar. Each role in the webinar is specified by the host. The host has full control over the webinars, panelists and participants. Only one person can be a webinar host. See Host Controls In A Webinar for…
What you can do with the Zoom webinar Up to 10,000 viewers can attend You can broadcast a webinar on Facebook, YouTube, etc. Hosts and panelists can share their screen, video and audio in a webinar. Attendees can interact with hosts and panelists using chat or Q & A options. The webinar requires pre-registration, and…
overview The Zoom Phone Usage Report displays usage data for call queues or Zoom Phone users over a specific time period . You can output up to 100,000 call records as a CSV file. For more detailed call queue statistics , please use the call queue real-time analytics and historical dashboard . Content of this article: View usage report Call queue Zoom Phone users View usage report…
The webinar Q And A feature allows participants to ask questions during the webinar. Panelists, co-owners, and hosts can answer questions. With the public Q&A feature, attendees can answer each other’s questions and, if enabled, can also like each other’s questions. The following describes the process of how Q&A works, from the questions the attendees…
overview Auto-receipt answers the call with a personalized recording and is forwarded to the phone user , call queue , common area phone , or voicemail. Set up automatic reception to be forwarded to the IVR (Interactive Voice Response) system , allowing callers to select forwarding options. After creating the automatic reception, you can change the settings of each automatic reception . Prerequisites Professional, business, or educational account Account owner or administrator…
