Exporting a list of managed devices in Zoom App

It offers a convenient location to manage all of the devices associated with an account through Zoom Device Management. The list of devices you manage can be exported to a CSV file if you need to create a report based on the data. A list of managed devices can be exported if the following prerequisites … Read more

Device management for Zoom admins

With device management, account administrators and account owners can manage their device information and updates from the centralized location, where they can check the device information. Prior to the use of Device Management, a number of requirements need to be met in order for it to be effective Logging in as the owner or administrator … Read more

Changing Device Management account settings in Zoom App

It is possible for administrators to change the settings for a Device Management account that will affect all devices managed by that account. Additionally, settings can also be locked so that users do not have the option to change them. The prerequisites for changing the Device Management account settings are as follows: You can choose … Read more

VPN Split Tunneling Recommendations in Zoom app

There is a need for Virtual Private Network (VPN) services that will provide users working from remote locations with the ability to access data securely. It seems one of the biggest challenges we are experiencing with Zoom customers is related to our media services not being able to split tunnels over UDP-8801-8810. Due to the … Read more

How to enable Report to Zoom

The meeting host, the co-hosts, and participants can report an incompetent participant to Zoom as part of Zoom’s in-meeting security feature. Through this feature, you can ensure that your meetings are secure. You have the option to select which participants you want to report on, include any written details, and add attachments to your report. … Read more

Enable or disable toll call dial-in numbers in Zoom App

Zoom provides its users with the option to call into meetings through toll numbers listed in the Zoom client as well as through email invitations if Toll Call is enabled. Participants won’t be able to use the telephone dial-in option in meetings if this setting is disabled, regardless of the fact that the Audio type … Read more

How to enable stereo audio in Zoom App

If your microphone is capable of processing stereo sound, enabling stereo audio will allow you to transmit sound in stereo during your meetings and webinars. This setting will enable Zoom to encode the audio in stereo as soon as you enable it. You can make use of this setting when sharing live music performances. You … Read more

How to enable remote support in Zoom

In a remote support session, a computer can be controlled via a remote connection and restarted remotely. When a remote support session is initiated, the user can: I would like to request desktop control for the application I would like to request desktop control of the computer I would like to request desktop control of … Read more

Supported USB HID devices for the Zoom desktop client

Zoom supports the following USB devices with its desktop client for macOS and Windows platforms. There are some prerequisites you need to meet for your Zoom desktop client to work with supported USB HID devices You can use the Zoom desktop application on your computer Sync buttons on headset settings should be enabled in your … Read more