Changing Device Management account settings in Zoom App

It is possible for administrators to change the settings for a Device Management account that will affect all devices managed by that account. Additionally, settings can also be locked so that users do not have the option to change them.

The prerequisites for changing the Device Management account settings are as follows:

  • You can choose from the following account types: Pro, Business, Education, and Enterprise
  • – depending on which account type you choose
  • whether to use Zoom Rooms, Zoom Phones, or Zoom Clients

What do I need to do in order to change the settings on my Device Management account?

  1. Log in to the Zoom web portal by entering your email address and password.
  2. The next step after logging in is to click Device Management and then Device List from the left-hand navigation panel.
  3. After clicking Account Setting, you’ll see a list of available accounts.
  4. From here, you can select which settings you want to change.
  5. You can lock a setting by clicking the lock icon. When you lock a setting, it means users on your account can’t change this setting individually, and that setting will also be locked for everyone in the account.

Changes can be made under the following headings:


  • Allow users to sign-in to unmanaged Zoom Phone Appliances:
  • You have the option to allow or block users from signing into Zoom Phone if they are not managed by Zoom.
  • Device Operation Time for Zoom Phone Appliances:
  • This setting allows you to set the operating time for Zoom Phone appliances.
  • Hot Desking Session Timeout:
  • You can set the time period for hotdesking sessions.
  • Automatically Update App:
  • This setting allows you to set a time range for the application to be automatically updated.
  • Automatically Update OS/Firmware:
  • The time range for when it should automatically update the device’s OS and firmware is set up in this setting.

Read it also –

Changing Account Settings In Zoom App
Changing Zoom Contact Center Account Settings
Configuring Zoom Device Management Network Profile
Device Management For Zoom Admins
Getting Started With Zoom Device Management

Frequently Asked Question


Here is how you can change the settings of your phone device
  1. Log in to Zoom’s web portal by entering your Zoom account information.
  2. To access the Phone System Management menu, click the Phones & Devices tab in the navigation menu.
  3. By clicking on the Assigned or Unassigned link, you will be able to view the assigned or unassigned tabs accordingly.
  4. It is necessary to click on a phone’s display name if you want to edit the name displayed on the display of that phone or device. The following information can be viewed or edited by you:
Using Zoom’s web portal, sign in to your account. You can select Zoom Rooms by clicking on Room Management and then clicking Zoom Rooms. The location hierarchy can be used to create admins for a specific location or room on your site. Admins can be created for all accounts by clicking the Account Settings link.
The Zoom web portal can be accessed by logging in through the Zoom website. By clicking the Account Management button on the navigation panel, you will be taken to an Account Settings page. On your account settings page, you will see three tabs at the top of the page: Meeting, Recording, and Audio Conferencing. To make a change to a setting, you will need to navigate to it.
You can access Zoom’s web portal by logging into your account. Click on Phone System Management from the navigation bar and then click on Users & Rooms from the User & Rooms menu.
In order to access the Zoom web portal, you must be logged into your Zoom account in order to access it. You can access Account Settings by clicking on the Account Management link on the navigation panel. Upon entering the account setup page, you will see three tabs, each of which will allow you to access settings related to your account: Meetings, Recordings and Audio Conferencings. Change the setting by navigating to the place where you want to make the changes.

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