Overview By using the Zoom mobile app or desktop client, Zoom Phone SMS allows users to send and receive text messages (SMS) over their phone network. Admins How do I enable SMS for a phone user or site? If you have enabled multiple sites or accounts in your policy settings, you can enable SMS at…
If you have a certified CyberData paging device, provisioning assistance is available for you. The assisted provisioning (also known as automatic URL provisioning) option does not support some older product lines due to SSL device certificates not being supported. The Zoom web portal will require that older models be added manually as Other/Generic devices. If you…
It is an excellent addition to your desk phone to see if you are receiving calls from the international and national number, or if it has been routed to your number (for example, local numbers, company numbers, or call queue numbers). An overview of how inbound notifications can be used in certain scenarios is summarized…
The speed dial feature on a telephone allows you to assign any number to a line key so that the number appears in a quick search. A number can be dialed on your phone by pressing a line key on the phone’s touch screen, or by pressing a physical line key on the phone itself….
To configure the language of a Polycom or Yealink device, you can use a provision template. Prerequisites for changing the UI language of Poly or Yealink or Audiocodes devices Business, education, or pro accounts With account owner or administrator privileges License for Zoom Phone Devices that support provision templates Poly Make sure that you follow…
It is possible to customize the way your desk phone displays the line keys on it if you are using a desk phone that supports multiple line keys. You might find this feature valuable if you are a user of shared lines or if you belong to a group of people who use these lines…
Overview Zoom Phone allows your Zoom Phone admin to share an extension (shared line) with a group of phone users or common area phones by simply configuring a shared lines group. In this article, terms like the following will be used: Members Have been added by your Zoom Phone admin to the shared line group….
Use cloud recording reports to determine the amount of cloud storage your account is using for recording. The report contains a graph that shows the amount of cumulative storage in use over a specified time period. Below the graph, daily data points are displayed. If you want to drill down further, you can check the details of a…
In the Meetings and Webinars section of the dashboard, you have access to both the current Webinars and Meetings taking place right now as well as previous Meetings or Webinars that have taken place. CSV files can be exported from the past meetings and webinars on the conference site. There will be an outline of…
Auto Pay vs. Manual Pay You can update your account to auto-pay or manually-pay at any time. AutoPay: Here is how it works: Once the billing information has been entered, the invoices are automatically paid. If you choose to manually pay the invoices: Payments are due within 30 days of the invoice date. The terms…
