The local recordings files on a computer will allow you to access the local recordings that were made during a meeting or webinar that was recorded locally to that computer for future review. Prerequisites for accessing local recordings A previous recording of this meeting can be found here If you wish to view a list…
 The Zoom Breakout Room is a space where you can separate your meeting into up to fifty separate sessions. Meeting hosts and co-hosts can decide whether to split the meeting participants into these separate sessions through an automatic or manual process, or they can give the meeting participants the freedom to choose which breakout…
You can easily convert or elevate a phone call using Zoom Phone from a phone call into a Zoom meeting by using the Zoom Phone app. There is no limitation to the other user being on a desktop program, a Zoom mobile app, an external phone service, etc. Prerequisites for elevating or inviting a call…
You can easily transfer a Zoom Phone call into a Zoom Room when you make a call using Zoom Phone. Zoom Rooms set up as phone booths let you take advantage of hands-free calling when you’re in a Zoom call using the Zoom mobile app. Prerequisites for handing off a phone call to a Zoom…
In order to use the click-to-dial feature, Zoom Phone users need to click on a phone number in order for that number to be automatically rung. In order to use click-to-dial, an application must support hyperlinks, such as a browser, email client, or Microsoft Office for example. Several protocols, including tel and callto, must be…
It may be necessary to switch to a regular phone connection if a poor or limited Wi-Fi connection is affecting the current Zoom Phone call. Prerequisites for switching a call to your phone carrier Zoom mobile app, version 5.4.7 or higher Required for Zoom Phone Services that include forwarding to your direct phone number through…
Dial-by-name directories allow your customers to look up all phone users of the Zoom account based on their first or last names. After the user has performed a search, he or she can route the call to the user who is available. British and American English are the only languages supported by the dial-by-name directory….
The Zoom desktop client can be configured to launch an external app as soon as you receive an external call, so you can work on other tasks besides receiving external calls. In addition to a caller ID, you can pass parameters to specify inbound caller details. If you wanted to pass the customer information into…
If a caller is verified as a person by Zoom Phone, a checkmark icon will be displayed next to their name in an attempt to identify robocalls and spam. Caller verification icon appears when the calling party has been authenticated by the carrier and authorized to use the calling number. Where the icon appears There…
Zoom Phone SMS lets you send and receive SMS (text messages) from your desktop or mobile device. SMS can also be used along with an auto-receptionist or call queue. Prerequisites for using SMS Your administrator has enabled SMS to be sent to your mobile phone In case you are using the Zoom Phone service With…
