Administrator- If “linked account” is an account with SSO authentication only, can I transfer data to a new email address when the email address changes in Zoom App

4 / 100

When changing the sign-in email address

Sign-in email address is same as login ID of SSO authentication infrastructure.

You will be recognized as a different user and will sign in as a new user.

In this state, data will not be taken over and you will start using it in a new state.

When transferring data from an old user to a new user

  1. Before deleting the old user, do the following:
  2. Check “Migrate data to another user before performing this process”.
  3. Enter the email address of the new user you are migrating to and delete it.Note: Changing email address is based on authentication base.

About data that can be taken over

  • Scheduled future meetings
  • Scheduled future webinars
  • Cloud recording file

About data that can not be handed over

  • Profile photo
  • PMI (Personal Meeting ID)


If you want to download Zoom App Zoom for window, Zoom App Download for pc, mac, Ipad, Android, Ubuntu, Linux, and browser extension for Zoom App Click Here Zoom App download