How to use channels (How to use group messaging) in Zoom Client App

Windows | Mac

How to join a channel

  • Log in to the Zoom client.
  • Click [Contact]
  • Click [Channels] to display a list of currently assigned channels. Plus icon and click the Join channel] Click to display a list of channels that can participate.

Find the channel in the search bar, position the cursor on the channel name and click Join .
The channel you have joined is displayed as a chat list group icon. Also, in the chat list, the channel will be open or closed.

How to star important channels

Starred, chat panel already set the star mark and leave them below, you can display quickly when later reference.

  • Log in to the Zoom client.
  • Click [Chat] .
  • Click the channel you want to star.
  •  Click on the star icon .
  • The started channel will be displayed in the item that has the star mark in the chat panel .

How to create a channel

  • Log in to the Zoom client.
  • Click [Contact] .
  • Click [Channels] to display a list of currently assigned channels.
  • Click the plus icon and then click Create Channel .
  • Enter the required information below to create a new channel.
    • Private: Only invited people can join the channel.
    • Public: Anyone in the organization can join the channel.
    • Channel Name: Enter a display name to help others identify the channel.
    • Invite a member: Enter the name of the person to invite and search, then click the name to add it to the invitation list.
    • Select channel privacy settings .
  • Click Create Channel .

How to edit a channel

If you created a channel, you can change its name and change the channel’s privacy settings.

  1. Log in to the Zoom client.
  2. Click [Contact] .
  3. Click [Channels] to display a list of currently assigned channels.
  4. Select the created channel and click [Edit] . If listed as an administrator, you can edit the channel.
    • You can change the following channel settings.
    • Private: Only invited people can join the channel.
    • Public: Anyone in the organization can join the channel.
    • Organization members only: Only allow members of your organization to invite to the channel. This option is only available if your channel is private.
    • New members can see past messages: New members can see chat messages created before joining.
    • Channel Name: Enter a display name to help others identify the channel.
    • Channel type: Select the channel type .
    • Privacy : Adjust privacy settings.
  5. Click Save .

How to invite a member to a channel

  1. Log in to the Zoom client.
  2. Click [Chat] .
    • Right-click the channel to invite members.
  3. Click Invite Another User .
  4. Search for members in the text box, select the members to invite, and click Invite .

 

OS and Android

How to join a channel

  1. Log in to the Zoom app.
  2. Tap Contacts .
  3. Tap the [Channels] tab to display a list of channels to which you currently belong.
  4. Tap the plus icon in the lower right corner and click Join Public Channel to display a list of available channels.
  5. Search for a channel in the search bar and tap the channel to join.

 

How to star important channels

Starred, chat panel already set the star mark and leave them below, you can display quickly when later reference.

  1. Log in to the Zoom app.
  2. Tap Contacts .
  1. Tap the [Channels] tab to display a list of channels to which you currently belong.
  2. Tap the channel you want to star.
  3. Tap the [Information] icon next to the channel name and click the star icon.
    Channels with a star are displayed with the star at the top of the channel list set.

Create channel

  1. Log in to the Zoom client.
  2. Tap Contacts .
  1. Tap the [Channels] tab to display a list of channels to which you currently belong.
  2. Tap the plus icon in the lower right corner and click Create New Channel .
  3. Enter the following required information to create a new channel.
  • Private: Only invited people can join the channel.
  • Public: Anyone in the organization can join the channel.

How to edit a channel

If you created a channel, you can change its name and change the channel’s privacy settings.

  1. Log in to the Zoom client.
  2. Tap Contacts .
  1. Tap the [Channels] tab to display a list of channels to which you currently belong.
  2. Tap the channel you want to edit.
  3. Tap the Information icon in the lower right corner .
  4. Tap [Channel Info] .
  5. You can change the following channel settings.
  • Chat Topic  (Channel Name) : Enter a display name to help others identify the channel.
  • New members can view message history: New members can view  chat messages sent before joining.

How to invite a member to a channel

  1. Log in to the Zoom app.
  2. Tap Contacts .
  1. Tap the [Channels] tab to display a list of channels to which you currently belong.
  2. Tap a channel to invite members.
  3. Tap the Information icon in the lower right corner .
  4. Tap the plus icon next to the administrator .
  5. Search for members in the text box, select the members to invite, and click OK .

For more information on this article, see Getting Started With Channels (Group Messaging) .


Frequently Asked Questions

 


On the chat panel at the top, there is a button that can be clicked to start a new chat. The Zoom contact you wish to talk with can either be identified by a name or by an email address. You can add more names or e-mail addresses as needed if necessary, so that additional names and emails can be added. Press Enter to send your message, and then enter your message into the box provided.
 
Also, in Zoom’s desktop client and mobile app, you can organize your contacts in Contacts and Channels . You can add contacts, create contact groups in the Contacts tab so you can keep track of who you are talking to.
  1. Sign into Zoom’s web portal by using your Zoom username and password.
  2. To access the User Management section, click the User Management menu item, then click on the Groups option.
  3. In the Add Group window, click the Add Group button.
  4. If you want to create a new group, you should make sure to include both a name and a description for it.
  5. By clicking the Add button, you will be able to add a new item to the list. In the future, you will be able to see this group appear in your list of groups as soon as you add it to your groups list.
In Zoom meetings, you can allow for up to 50 breakout sessions to be created, each featuring its own audio and video feeds, so that it is possible to divide a Zoom meeting into multiple sessions. It is up to the meeting host to decide how and how many of the meeting participants should be split between the separate breakout sessions either automatically or manually. They may also give participants the option of choosing what breakout sessions they want and to enter them based on their own preference.
 
The Group Management feature enables you to manage the settings of a group of users in your account so that they can be turned on or off, accessed and locked, forced to access certain settings, or disabled entirely. The settings for a group can even be assigned to group admins who will be responsible for managing them. Zoom’s web portal offers the possibility of managing groups of people.
 
In addition to the number of Licensed users that are included in your Zoom account, it is possible for you to add as many Basic (free) users as you would like to it. In what ways does a licensed user differ from a basic user? Also, is there a difference between them? It is possible for a free account holder, or a free account holder with a credit card, to host a meeting with up to 100 people, but the meeting length is limited to a maximum of 40 minutes for each meeting.

 

Related article
How to add contacts
[Administrator] Group management
What does the status icon mean?
[Owner] How to check chat history
Group message archive