If you click the Advanced Options tab when creating a conference, you can add questions to a survey. This article covers: How to add questions to a Zoom Events survey Available question formats Multiple Choice Single Choice Short Answer Long Answer Rating Scale Additional customization options Contents1 Prerequisites for adding questions to a Zoom Events…

If your microphone is capable of processing stereo sound, enabling stereo audio will allow you to transmit sound in stereo during your meetings and webinars. This setting will enable Zoom to encode the audio in stereo as soon as you enable it. You can make use of this setting when sharing live music performances. You…

You can schedule a meeting with Zoom using a number of different methods. There is no control for the host when it comes to the settings for their scheduled meetings, but an administrator may lock specific settings for all members of the account or just members of a specific group. The Zoom desktop app and…

When it comes to hosting a webinar, there are a variety of roles available: host, cohost, panelist, and attendee. As a participant in the webinar, you will be assigned a role based on the host’s instructions. Hosts of webinars are the users whose names appear under the schedule of the webinars. In addition to managing…

There are a number of call monitoring tools available for admins and supervisors to use on active agents engagements, such as: Listen: A consumer cannot be aware that you are listening to their call. Note: In order to notify the agent that you are listening to the voice call, a notification bar will appear on…