[Owner only] Change Zoom Account Owner

The current account owner can change the owner to another user.

Only the account owner can change the account owner. 
The administrator can not change the account owner.

 

If the account owner has already left the company

  • If the account owner still has accessReset the account owner password to gain access to the Zoom account.

  • If you can not access the account owner’s email address please create a ticket and change the owner. 
    You will need to verify your identity, account relationship, and payment information to receive this request.

 

Before changing the account owner

  • I have current account owner authority
  • Free with Credit Card, Pro, Education, Business, or API Partner Zoom accounts

 

Account owner change method in Zoom App

 

Make new owner account manager

  • Log in to the Zoom web portal and access User Management.
  • If the target new owner does not exist in your Zoom account, add a new user. Note: If you just add a new owner, you need to wait for it to check your Zoom account and move it from Pending to Users before granting admin rights.
  • Change [ Role ] from [ User ] to [ Administrator ].

 

  • Click Save.

  • Perform the previous item ” Transfer Ownership Rights ” from step 2

 

Transfer ownership –

Make a new user an account administrator

  1. In the Zoom web portal, navigate to the Account profile.
  2. Click [ Change Owner ].

 

  • Enter the new owner’s email address.
  • Click Change.

The new owner’s email address will be displayed on the account profile page. And the former owner is the manager.

 

If the account owner has already left the company

  1. If the account owner still has access

    Reset that account owner password to gain access to your Zoom account.

  2. If you can’t access the email address of the account owner

    Please create a ticket and change the owner.
    In order to receive this request, you will need to verify your identity, account relationship, and payment information.