Author: James

Using push-to-talk You have the option to remain muted because of the push-to-talk feature for the duration of your Zoom meeting. You will need to hold down the spacebar to become unmuted and start talking again. You can learn about all of the control options available for a host or for an attendee. Push-to-talk requirements…

It is important to note that despite the fact that the VDI client and plug-in are backwards compatible with certain versions, it is imperative that they be updated at some point to take advantage of new features and critical security updates. Prerequisites for updating Virtual Desktop Infrastructure (VDI) Access to the system management software for…

It is possible to install VDI plugins straight from Zoom, but it is currently unrelated to the Dell ThinOS platform itself. Rather than providing a direct link to Dell’s website, we will provide a link to their website so you can search for the latest updates to your hardware platform as well as patches to…

Identifying guests in the meeting/webinar In the Identifying guest participants in meetings and webinars feature, you can identify guest participants in a meeting or webinar so that you and participants in your account know that a guest has joined the meeting. It is just what the name implies. Someone is referred to as a guest…

In order for Zoom VDI to work correctly, it must be installed on a Windows-based operating system. This means at a minimum, Windows Server 2012 should be installed for server deployment. When connected through RDP to a remote, non-VDI Windows 7 machine, users can offload Zoom media to the remote machine using the Azure Virtual…

The FINRA and other regulatory compliance requirements can be satisfied by Zoom’s Meeting and Webinar Archiving solution which allows account administrators to automate the processes of collecting and archiving data from meetings into 3rd party platforms of their choice, which allows them to satisfy FINRA and/or other financial compliance requirements. In the account administrator area,…

Note:  Default settings disable call monitoring. Firstly, admins can turn on monitoring of calls and then add groups that can use functions including listening, whispering, barging, and taking over. Zoom Phone users, on the condition that Zoom Phone admin has granted them permission, can use the call monitoring feature on other Zoom Phone users, shared…

Managing blocked numbers in an account can be done by both the account owner and the admin in the account. Numbers can be blocked both incoming (a number cannot be called into your account) as well as outgoing (a number cannot be dialed by anyone in your account). As well as blocking calls that hide…

Note: A desk phone’s internal contact directory cannot be viewed in this way. Check out the desk phone features list for more information. The shared directory is not accessible on desk phones that are provisioned. To learn more, please refer to the limitations. It is possible for account owners and administrators to create a shared…