Getting started with Zoom Device Management

The Zoom Device Management (ZDM) tool is a device management tool that offers additional remote functionality on Zoom Room devices from the same Zoom web portal that was originally used for Zoom Room hardware management only with Zoom Device Management (ZDM). With Zoom Device Manager, you can manage Zoom Rooms, devices, and Zoom Clients in an easy and intuitive manner without having to physically access each device or be an expert in managing devices.

It is a standard MDM enrollment process that is used with Apple and Windows ZR devices. It is necessary to enroll a group of people when using Zoom Clients. There is no pre-enrollment or enrollment process required in order to use the ZR Appliances. There is an out-of-the-box ZDM support for these devices. It is based on the same MDM technology that is used for ZR Apple and Windows devices. In contrast to traditional MDM tools, ZDM does not require you to configure groups, policies, or profiles in order to use it.

The Zoom Rooms Device Manager (ZDM) is an easy-to-use device that also offers remote Zoom Room capabilities, as well as the ability to centrally manage devices and rooms through the Zoom web portal. The Zoom Rooms app will be automatically downloaded and launched once you’ve enrolled the service, if necessary. As soon as you finish upgrading your devices, you can then upgrade them directly from Zoom’s web portal whenever you want to do so. It is possible to upgrade both the ZR apps as well as the device firmware using ZDM. The patches that you would like to have installed for Windows can be chosen by you. Using the ASAM mode on your iPads, you can set your iPads to run only one app autonomously. Besides being able to assign a Zoom Room for each of your devices before they ship, once your devices are installed, they will be automatically logged in and ready to meet whenever you need them to. The articles below will provide you with all the information you need to get started, as well as a full list of features.

Note: Before you use ZDM to update all the devices on your network, we recommend that you test patches for operating systems.


Frequently Asked Questions

 

Once you have logged in to the Zoom web portal, you will be able to access all the features of the system. Click the Device Management option in the menu bar, and then click the Enrollment option. The list of Apple, Windows, and Appliance devices that you have enrolled so far can be viewed here in order to see a list of all the devices you have enrolled in the past. As well as enrolment of Apple and Windows devices using this window, users can also use this window to purchase Apple products.
 
By using a mobile device management (MDM) application that is used by system administrators, Zoom mobile apps can be configured remotely on iOS devices that are managed through the Zoom mobile app. Thus, by requiring a certain set of settings to be used or simply disabling them altogether, administrators will have the ability to enforce a certain set of settings, for example.
 
Getting Zoom Rooms set up is as simple as setting up an email address
  1. A TV, a camera, and a computer or Mac should be mounted on the wall.
  2. Connect the network, the cable TV, the camera, and the audio components together so that all of the components are working together.
  3. The computer or Mac should be turned on, as well as the controller, and the network should be connected.
  4. A firmware upgrade of the television, the camera, and the audio components might be required if the problem persists.
It is possible to log into Zoom at the same time from up to three devices: a computer, a tablet, and a phone. As soon as you sign into an additional device while logged into another device of the same type that you are logged into, the first device will automatically be logged out once you sign into an additional device of that same type.
 
To access Zoom’s web portal, you will need to sign in to your account. You can find the Device Management section on the left side of the page, followed by the Device list section on the right side. The device tab will appear once you click on it. When you have found the device you are looking for, click on its name.

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