How to Manage server users in Zoom

This post was most recently updated on July 22nd, 2022

Managing server users

There is an admin login for On-Premise devices by default, but you can also add additional users for roles and permissions management either on the device or behind the firewall.

These users may not be considered Zoom users or have access to Zoom’s services as they are not Zoom customers.

The prerequisites for managing users are as follows:

  • Business, Education, and Enterprise accounts are available
  • with a meeting connector as well as a virtual room connector installed and running
  • running, it will be possible to administer the server remotely

How to add server users

  1. You should first log into the admin console by going to https://IPaddress:5480 as an administrator.
  2. Go to Users, then click Add User.
  3. Fill in the following fields:
    • Account: The user’s account name or email address
    • Password: The user’s password to log in
    • Confirm Password: The user’s password to log in
    • Operation Authority:
      • Operating users can start, stop, and check for updates to existing service processes, change other appliance configurations, and start and stop a service process.
      • Those who have the privilege of viewing the status information and viewing configuration settings are only allowed to see these information.
  4. Click on the “Add” button.

Managing server users

  1. Admins need to log into the web console at https://IPaddress:5480 in order to begin managing the software.
  2. Click on Manage, then select User.
  3. Changing a user’s password can be done with the Change Password feature, updating their authority can be done with the Change Authority feature, or they can be deleted entirely.