Changing account settings in Zoom App

This post was most recently updated on July 28th, 2022

The admin settings for an account allow all users to have their settings changed. Users can also choose whether they wish to lock setting changes on or off to avoid them being changed by other users.

It is important to note that the account settings are similar to those available for groups of users and for individuals. They can be modified by the individual user if they are not locked for the account or group. Thus, you can set up tiered settings to suit your needs.

Note:

In this article, I will describe account-specific settings, which can only be configured at the account level. Users can also access account settings on a user-by-user basis. Account owners and administrators have access to account-level settings.

Prerequisites

  • Ownership or administrative privileges for an account
  • With a credit card, business account, education account, or API partner account, you can get this service free of charge

Accessing and changing account settings

  1. To access the Zoom web portal, you will need to sign in.
  2. Click Account Management in the navigation bar, then select Account Settings.
    There are three tabs for setting up your account:
  3. Audio Conferencing, Recording, and Meetings.
  4. Choose a setting to modify.
  5. To lock the setting, click the lock icon. Having a setting locked in your account will prevent individual users from changing it. The setting will also be locked in for all groups that use your account.

There are a number of settings you can change. However, some of those settings depend on certain pre-requisites. Please review the article about the setting to determine if your account meets the prerequisites if you do not see a setting listed for your group.

Note:

In this article, we are going to talk about settings that are only available for accounts. Owners and administrators of accounts can also access user-level settings in addition to these general settings.

Meeting tab

Security

  • The password must be entered:
  • Make the passcode complex.
  • Default encryption type:
  • Choose one of two encryption methods:
  • It is possible to encrypt data better (e.g. with encryption keys which are stored in the cloud) or end-to-end (e.g. with encryption keys which are stored on-site).

Schedule Meeting

  • Watermark your work
  • By adding an audio watermark
  • Set the meeting topic to “Zoom Meeting”
  • Set the webinar title to “Zoom Webinar”
  • Room Meeting ID requires a passcode (Applicable to Zoom Rooms only)
  • Join meetings by bypassing the passcode.
  • Enterprise applications can be authorized to access company data on behalf of Office 365 users
  • Using the Tracking Pixel

In Meeting (Basic)

Note:

There are the same settings available to admins and users for this section.

In Meeting (Advanced)

  • Q&A during the webinar
  • A virtual background to the webinar
  • Using video filters
  • To create an immersive experience
  • Using the focus mode
  • Peer to peer connection while only 2 people in a meeting:
  • To allow for direct data distribution between two attendees during one-on-one meetings, rather than having to go through a cloud platform. Depending on how your network prioritizes traffic during one-on-one meetings, configuring this setting improves the quality of one-on-one meetings. Rather than using a peer-to-peer connection, a third party will use Zoom’s cloud infrastructure when joining a one-on-one meeting.
  • The service will mark the meeting with DSCP.
  • Add the ability to attend a Zoom meeting via the Skype for Business (Lync) client
  • When joining or starting a meeting

Invitation Email Branding

To customize a template, click Edit. This will assist you in creating an email template for scheduling meetings.

Note:

Additional email templates can be customized if you already have a vanity URL.

Calendar and Contact

Configure the settings for the contact and calendar integration.

Email Notifications

  • When there is a shortage of host licenses
  • As a result of the meeting exceeding the time limit
  • Limit who is going to receive security notifications from Zoom
  • Trust and Safety communications may be accessed by anyone with that Zoom account

Admin Options

  • Activate users automatically when adding them
  • From the task switcher on iOS
  • Display other users’ scheduled meetings
  • Make use of a content delivery network (CDN)
  • Have users update their clients
  • Provide Zoom’s Support through chat
  • Feature one-person meetings on dashboards and reports
  • Provide users with the option to share pronouns

More settings

  • From the client’s desktop, a SIP/H.323 system can be called directly

Recording tab

  • The hosts of the cloud recordings should not be able to access the recordings of the cloud
  • Recordings that have been downloaded
  • WORM (write once, read many) files should be used to record the meetings.
  • Cloud recordings deleted from the trash can be recovered.
  • You can subscribe to receive notifications when a recording is available on the cloud.

Audio Conferencing tab

  • Welcome message over the telephone (requires the use of a special number)
  • Playing music on the phone while you are on hold (requires a dedicated number to dial in)

Zoom Phone tab

Set Zoom Phone policies on an account-by-account basis.

Zoom Chat tab

Note: In order for this tab to show up on your Zoom account, you must have either signed up for a new account after August 21, 2021, or have enabled your account to enable the New Admin Interface. A new administrator experience has been launched in which the IM settings have been moved to the Zoom Chat tab under Account Settings.

Zoom Chat settings can be changed using the IM management feature, even if you are using the New Admin Experience.