It is possible to enable fingerprint authentication on an Android phone which contains a fingerprint sensor, allowing you to easily sign in to Zoom with your fingerprint. Prerequisites for fingerprint authentication For Android users, Zoom’s mobile app (free via Google Play) is available How to add your fingerprint in Android Adding your fingerprint to…
Overview There are certain actions that you can perform with the Zoom iOS app using Siri. The Zoom app allows you to set up Siri shortcuts so that you can attend the next meeting, view the meetings scheduled today, or start your personal conference call from within it. Additionally, at any time you can start…
If your network firewall is causing problems with group messaging, please enable the following: Check if your firewall is blocking Zoom: Check to see that the Zoom traffic is not being blocked by your firewall. You could try turning off your firewall entirely for a little while to see if that helps fix the problem….
On the Zoom desktop client and the Zoom website, you have the option of changing the language displayed by Zoom. Currently, the Zoom client and the Zoom website support the following languages: Chinese (Simplified and Traditional) English French German Italian Japanese Korean Polish* Portuguese Russian Spanish Turkish* Vietnamese The language used by Zoom’s iOS and…
It is now possible for users to set the desktop client so that it automatically downloads and installs updates according to the update frequency that they specify. Usually upgrades can be applied at two different frequencies, Slow (default) which is ideal for those who want fewer updates and better stability, or Fast, which is good…
The Zoom troubleshooting package contains log files to help Zoom engineers investigate problems. After reproducing the problem, these files need to be sent to the Zoom Support Agent using an existing ticket. In the troubleshooting version, Zoom support on the computer is not available and you do not have access to engineering. Procedure Download the…
The customers of Zoom, if they decide to comply with enforcement, will have to ensure that their software is no more than nine months behind the current version of the software at any given time when implementation begins. After that point, any users whose software does not fall within the nine-month window will be prompted…
You may view what version of the Zoom desktop client or the Zoom mobile client is running right now by going to the Configure menu. Make sure to download the latest version if you are using an outdated version. How to view the desktop client version number You can sign in to your Zoom desktop…
The app stays in “Connecting” mode, “Network error. Please try again” or “Unable to connect to service. Please check your network connection and try again. Please try again” error If the error times out, check your network connection, network firewall settings, or web security gateway settings. The content of this article is as follows. Zoom firewall…
In order to release new features and fix bugs, Zoom releases new versions of its desktop client and mobile app regularly. To receive the best video and audio experience, we recommend upgrading when the latest version is available. To stay updated on the latest Zoom changes, check out our release notes to see what version…
