Quick start guide for SSO in Zoom App


It is possible to log on with your company credentials using a single sign-on system. It is possible to log in to Zoom with a single sign-on by means of SAML 2.0. In addition to Okta, Zoom also supports Centrify, Microsoft Active Directory, OneLogin, PingOne, Shibboleth, and other enterprise identity management platforms. By mapping attributes to features, Zoom can provision users to different groups.

In addition to its automatic user provisioning features, Zoom acts as a Service Provider (SP). Zoom does not require registration. After the Identity Provider (IdP) sends Zoom a SAML response, Zoom checks if the account already exists. Upon receiving a name ID, Zoom creates a user account for the user if none exists.


  • Account for business or education
  • That has been approved as a vanity URL
Note :

If an Associated Domain is not approved, the user will be prompted by an email to confirm their provisioning on the account. Any user under an approved domain will be provisioned without requiring an email confirmation.

Configuring SSO

Note :

For those of you who have not yet applied for a vanity URL, please get one by filling out your Account Profile page (https://yourcompany.zoom.us) and uploading it. After this has been approved, you will be able to set up SSO in Zoom after the approval has been received.

The first step is to configure your IDP so that we can receive the following information:

  • NameID can be linked to any unique identifier, for instance edupersonTargetedID, persistentID, or mailID
  • It is optional to provide email addresses (urn:oid:0.9.2342.19200300.100.1.3), social security numbers (urn:oid:, and given names (urn:oid:
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Next, go to https://zoom.us/account/sso and enter your SSO credentials. This can be seen from the example that has been attached.

  • Sign-in page URL: <SingleSignOnService>
  • Sign-out page URL: <SingleLogoutService>
  • Certificate: <X509Certificate> *Note: Remove the Begin Certificate and End Certificate”
  • Issuer: <ID of EntityDescriptor>
  • Binding: Choose http-post or http-redirect
  • Default user type: Basic or Pro

After the SP metadata XML file is configured, you can access it at the following URL: https://yourcompany.zoom.us/saml/metadata/sp

As soon as SSO is configured, users are able to log in using SSO.

Enabling or disabling automatic SSO certificate rotation

An administrator can control whether or not the SSO certificate is managed automatically. When a new certificate is available, Zoom will automatically update the certificate. Additionally, administrators can revert to an older certificate. A default setting is available.

We have updated our release notes for Web with information on new SSO certificates.

  1. Sign into Zoom’s web portal.
  2. Choose Advanced then Single Sign-On from the navigation menu.
  3. Select Edit in the upper-right corner.
  4. You can turn on or off Automatically manage the certificate in the section Service Provider (SP) Entity ID.

Read it also –

How To Configure Zoom Sso With Adfs
Sso With Active Directory In Zoom App
Administrator Sso Single Sign On Setting For Zoom App

Frequently Asked Questions

How do you use SSO on Zoom app?

App for Zoom on mobile devices

  1. SSO can be accessed by tapping it.

  2. Please enter the domain name of your company. If you would like to obtain the domain for your company, please contact your Zoom admin. Please enter your email address if you are unsure of your company’s domain, then tap I do not know the company’s domain.

  3. Click on the Continue button. The single sign-on provider will redirect you to your home page so that you can sign in there.

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Why can’t I sign in with SSO on Zoom?

We recommend that you clear your browser’s cache and cookies (here are instructions for clearing Chrome’s cache and cookies, and here are instructions for clearing Firefox’s cookies, respectively) and retry logging in if you receive this error. Try logging in using an Incognito Window if you are using Chrome to see if that works. Alternatively, if you are using Firefox, you should try logging in using a private window.

What are the prerequisites to deploy SSO in zoom?

The prerequisites for SSO with ADFS are as follows

  • A Zoom account with a vanity URL approved for business or education can be set up.

  • Access to the ADFS server is required.

  • It is possible to gain access to Zoom as an administrator or owner.


How do I login as a host in Zoom?

Using the following steps, you can claim host control by logging in:

  1. The More option can be found in the meeting controls. …

  2. Sign in as a host by tapping the Sign In button.

  3. Click on the Zoom icon in the top left corner to log in.

  4. When you tap the Participants button on the top bar, you will notice that you have now been added as the host to the list of participants.

Why does Zoom say Unable to connect?

Make sure Zoom’s servers are running smoothly by checking the status of them. The Zoom servers sometimes go down when there is a lot of traffic or when there are technical problems due to the high volume of traffic. It’s more likely that you’ll be experiencing connectivity issues during times such as these, and may not be able to attend meetings as a result.

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