SSO with Active Directory in Zoom App

A single sign-on feature powered by Zoom leverages SAML 2.0, which allows companies to use their Active Directory, such as Microsoft, as a single sign-on system.

SSO can be used with Active Directory in two different ways:

  • Option 1:
  • Using AD FS 2.0, enable SAML on AD. Please see¬†
  • Option 2:
  • This comprehensive list of enterprise identity management platforms that Zoom works with includes OKTA and many others such as Centrify, Microsoft Active Directory, Gluu, OKTA, OneLogin, PingOne, Shibboleth in addition to a multitude of others. With Zoom, a user can be provisioned to a different group based on attributes and controls.

Please see the following configurations and sample configurations for SAML and ADFS:


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Frequently Asked Questions


Does Zoom integrate with Active Directory?

Syncing users between Active Directory (AD) or LDAP Servers and Zoom accounts is very simple. All you need to do is run the AD Sync Tool on a Windows, Linux, or macOS system. It will sync users between AD or LDAP Servers and Zoom accounts. When a change is made to your LDAP/AD system for a user within your Zoom account, you can automatically manage those users in your Zoom account when a change is made to their LDAP/AD accounts.

How do you use SSO on Zoom app?

Zoom mobile app

  1. SSO can be accessed by tapping it.

  2. You will need to enter the domain for your company. Your Zoom admin will be able to provide you with the domain name for your company. Enter your email address if you don’t know your company’s domain yet. If you don’t know your company’s domain yet, select I don’t know the company domain.

  3. Click on the Continue button. In order to sign in, you will be redirected to the sign-in page for your single sign-on provider.

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What are the prerequisites to deploy SSO in Zoom?

SSO with ADFS requires the following prerequisites

  • The account must be set up with Zoom as a business or educational institution with an approved vanity URL.

  • Providing access to ADFS servers.

  • Owner or Admin access to Zoom is available.

How do I find contacts in Zoom app?

How to call phone contacts

  1. Open the Zoom mobile app on your smartphone and sign in.

  2. The Contacts tab can be found by tapping on it. When asked whether you want Zoom to be able to access your phone contacts on your Android device, click Allow when prompted.

  3. The Phone Contacts section can be found in the My Contacts section.

  4. You can tap the name of a contact to get more information about them.

  5. You can use Zoom Phone to make a phone call to the contact by tapping Call.

How do I change my Zoom name on SSO?

Each time a successful SSO login attempt is made, Zoom updates the fields for the First and Last Name.
Updating Zoom’s display name is a simple process

  1. To the right of your name, there is an Edit button that you can click on.

  2. There is a field called Display Name in the Zoom meeting settings where you can edit what you would like to be displayed during the meeting.

  3. After you have completed the section, click the Save button at the bottom.

Is there a Zoom directory?

By default, in the All Contacts section of your Zoom contacts directory, you will find users who are members of the same Zoom account and organization group. Furthermore, if you specify the email address associated with the Zoom account of any external Zoom user, you can also add them as a contact in your Zoom account.

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How do I configure SSO Zoom?

Zoom mobile app

  1. SSO can be accessed by tapping it.

  2. The domain of your company needs to be entered here. The domain for your company may be obtained from your Zoom administrator. Enter your email address if you are unsure what your company domain is. If you are unsure of your company domain, tap I don’t know the company domain.

  3. You can continue by tapping the Continue button. The single sign-on provider will redirect you to the website where you can sign in using your account information.

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