Overview

When you receive a Pre-approval request notification email in Zoom App, you should follow these steps as an administrator:

1. Click on the link provided in the email to access the approval request page.
2. Log in to your account as the account owner or admin user.
3. Locate the application that requires approval and review the details.
4. Click on the “Requests” button to see the user who requested approval and the reason for their request.
5. Approve or deny the request by clicking the “Pre-approve” or “Reject” button respectively.
6. If you choose to approve the request, the app will be added to the Pre-approved Apps section under the “Apps on Account” menu.
7. If you want to limit the scope of pre-approval, you can do so by editing the app in the “Pre-approved Apps” section and adding specific users or Contacts and Channels . You can add contacts, create contact groups to the permissions list.
8. To withdraw pre-approval for an app, go to the “Pre-approved Apps” section and turn off the toggle for the app in question.

 

How to Approve or Deny a Zoom Pre-approval Request

• Click “here” in the body of the Pre-approval request email to access the request.
• If you are not signed in, sign in as the account owner or admin user.
• On the application page, click “Requests” to view the email address of the user who requested approval and review the reason for the request if necessary.
• Click “Pre-approve” to accept the request or “Reject” to deny it. By default, all users are allowed to install apps.
• Pre-approved apps can be viewed under “Apps” on the “Account” tab under “Pre-approved Apps”

It is important for Zoom account owners and admin users to regularly check and approve or deny Pre-approval requests to ensure the security and integrity of their Zoom account. This can be done easily and quickly by following the simple steps outlined above.

 

Limiting the Scope of Zoom Pre-approval

By default, pre-approving an app in Zoom will allow all users to install the app. However, you may want to limit the scope of pre-approval to specific users or groups. Here’s how:

• Go to “Apps” on the “Account” tab and select “Pre-approved Apps” to display the application.
• Click the edit icon next to “All” to change the scope of pre-approval.
• Turn off the toggle (gray) to limit the scope of pre-approval.
• Add the specific users or groups you want to give permission to install the app. You can also mix users and groups to grant permissions.
• Click ✖ to close the window when you are done. The display will change to “Selected”

This feature allows you to have more control over the apps that are installed on your Zoom account and ensure that only authorized users have access to them. This is an important step in maintaining the security and integrity of your Zoom account.

 

Withdrawing a Zoom Pre-approval

If you decide to withdraw your pre-approval for an app later, you can easily do so by following these steps:

• Go to “Apps” on the “Account” tab and select “Pre-approved Apps” to display the application.
• Click the toggle under “Action” to withdraw the pre-approval.

Withdrawing pre-approval for an app will remove it from the “Pre-approved Apps” list and will prevent any users from installing the app on their Zoom account. This can be useful if you no longer want to allow the use of an app within your organization or if you have concerns about its security.

Please note that if you withdraw pre-approval for an app, users who have already installed the app will still be able to use it. To remove the app from their accounts, you will need to revoke their installation.

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Q: What is a Pre-approval request in Zoom?

A: A Pre-approval request is an email notification that is sent to you when someone is trying to schedule a meeting with you and has requested your approval for the meeting.

Q: Why do I need to approve a Pre-approval request in Zoom?

A: Approving a Pre-approval request allows the person scheduling the meeting to schedule it on your calendar, and confirms that you are available for the meeting.

Q: How do I approve a Pre-approval request in Zoom?

A: To approve a Pre-approval request, open the email notification and click on the “Approve” button. This will open a window in your browser where you can review the details of the meeting and make any necessary adjustments.

Q: Can I decline a Pre-approval request in Zoom?

A: Yes, you can decline a Pre-approval request by clicking on the “Decline” button in the email notification.

Q: Can I edit the details of a meeting in a Pre-approval request?

A: Yes, after you approve the Pre-approval request, you can edit the details of the meeting in the window that opens in your browser.

Q: Will I be notified when a Pre-approval request is approved or declined?

A: Yes, you will receive an email notification when the Pre-approval request is approved or declined.

Q: How can I know that I have received a Pre-approval request?

A: You will receive an email notification that contains the subject “Pre-approval request” when you receive a Pre-approval request.

 

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