There is no doubt that workspace chat solutions are quickly becoming the foundation for effective communication, since these solutions make it easy to share messages and resources on a quick and efficient basis. Additionally, it is possible to empower your teams to get more done together through a chat solution that is part of a unified communications platform, thus avoiding the dreaded “toggle tax” while being able to bring them closer together.

The Zoom Team Chat service has recently been expanded and evolved as part of our recent announcements. As part of our ongoing commitment to improving your teams’ ability to fully leverage the Zoom platform and collaborate effectively, we are pleased to announce some updates to Team Chat.

Avoiding the ‘Toggle Tax’

It is necessary for every modern organization to have a wide range of tools available so that they can stay in touch with their customers and improve their communications.

It has been reported that workers spend a staggering amount of time switching between different applications in the workplace according to a recent Harvard Business Review report. According to one study conducted by the University of Stanford, the average worker toggles between more than 1,200 apps and websites every day, and spends up to four hours each week reorienting themselves after switching between apps or websites.

As time goes by, the “toggle tax” increases. It is estimated that it adds up to five working weeks over the course of a year, which amounts to 9% of a worker’s total workday. Business leaders need to take every opportunity they can to reduce the time spent switching between apps and websites, whilst taking advantage of opportunities like the dreaded toggle tax to give employees back more time by reducing the time spent switching between apps and websites.

You can imagine how much easier it would be if all the communication solutions you use could be accessed from one place. As a result, Zoom’s platform has a lot to offer in terms of value.

Streamline your workday with Zoom Team Chat

In addition enabling you to toggle the tax break,”>to the toggle tax break, Zoom Team Chat simplifies your workday by enabling you to work more efficiently! Using Team Chat, you can save time and enhance collaboration among your team members and help them work more efficiently. Team Chat has a range of features that can save you and your team members both time and money. It is possible to enhance how you connect and collaborate through Team Chat in a number of ways:

It streamlines daily communications

Are you interested in sharing that important design, as well as its context, with a colleague? Do not break your focus by attempting to draft an email by logging into your email account – simply hop into Team Chat, write your message, attach the file at the click of a button, and send it all right away!

It’s part of the Zoom platform

Using the Zoom app, you can take advantage of Zoom Team Chat as well as enterprise-grade phone, whiteboard, video, and web conferencing products. What’s even better is that the best part is yet to come? A Zoom One license includes full access to Team Chat as part of our Zoom ecosystem of products, so you don’t need to spend any extra money to use it! In other words, Zoom Team Chat gives you the ability to share Zoom whiteboards, start a Zoom Meeting, add contacts, and so much more, all from the comfort of your own home.

It integrates with tools you already use

The Zoom Team Chat channels can be backed up with Box or Sharepoint so that files, documents, and content can be retained in your existing cloud storage solution. Collaborate with other team members in real-time in order to increase productivity and ensure that projects are completed on time. If you are using a different chat product than Mio Zoom Team Chat, you can even chat directly with your colleagues who are using that other service!

New Zoom Team Chat updates

It is with great excitement that we would like to share with you some of the exciting new Team Chat updates that we have added in the past few months. These include the addition of apps, the ability to share a chat that takes place in-meeting, and more!

New apps in Zoom Team Chat

New integration with Jira

There has been a new integration between Zoom Team Chat and Jira, Atlassian’s agile project management tool, to allow you to view, create, and update Jira issues directly from Zoom Team Chat without leaving our chat client. Save valuable time by saving yourself from having to switch from one application to another or manually sharing messages with others. Today is the day to add Jira to your mobile device!

ServiceNow Virtual Agent

Introducing the new ServiceNow Virtual Agent, which gives your teams the ability to self-serve and deal with IT issues on the fly, as well as self-service. As a result of this integration, you will be able to interact with the ServiceNow bot directly via Zoom Team Chat, including creating tickets, checking their status, and taking action directly from Zoom Team Chat. In addition to that, users of the ServiceNow Virtual Agent are able to get access to IT support quickly, so they are able to focus more on getting the job done rather than getting in trouble with technology. The Zoom App Marketplace can be accessed by visiting the Zoom website, or you can read the announcement blog to find out more.

Better collaboration before and after a meeting

Share in-meeting chat to Zoom Team Chat

With Zoom Team Chat you can now take the momentum and energy you built in your Zoom Meeting right into your out-of-meeting chats by transferring your in-meeting conversation to a Zoom Team Chat channel or conversation so you can carry the momentum and energy forward. There is no need for the meeting host to do anything more than send the in-meeting chat to the appropriate Team Chat channel.

Respond in chat to an incoming meeting

Is it frustrating to receive many invitations to ad-hoc meetings when you are occupied with another task at the moment? It allows you to politely decline an ad-hoc meeting invitation when you’re busy by providing you with an easy method to let the person inviting you to the meeting know that you will be able to make the meeting later since you’re busy.

Simple, effective communications on your schedule

Meet better with enhanced profile cards

It can sometimes be difficult to track down important information regarding employees across an organization, such as where an employee is based, what their working hours are, or their title, when there are so many employees and teams on hand. You can quickly find important employee information by viewing the profile card for a contact in Team Chat.

Set a reminder on messages

Using the reminders in Zoom Team Chat, you will never have to worry about forgetting to reply to a message again! As a result, it ensures that you will get alerted to those important messages when you have a lot on your plate and will help you keep on top of your everyday tasks.

FAQs