Zoom Webinar email settings

Webinar Branding allows you to customize the emails sent to webinar panelists, registrants, participants and absentees. Email is encoded in HTML and FreeMarker format.

You can also customize the webinar registration page.

This page explains the following items.

  • Edit Email Templates for All Webinars in Your Account
  • Edit email settings for all webinars in your account
  • Edit each webinar email
  • Change webinar email text for other languages
    • For all webinars in your account
    • In the case of an individual webinar
  • Mail variable

Prerequisites

  • Knowledge of HTML / CSS / Freemarker format
  • Webinar License
  • Account owner who can edit emails of all webinars in the account, or has administrative rights

Edit Email Templates for All Webinars in Your Account

  1. Log in to the Zoom web portal and navigate to the webinar settings</strong>.
  2. Scroll through the email template and click Edit next to the email you want to customize
  1. When you finish editing the code, click Save .
  2. Send preview e-mail to yourself] by clicking on the, [Change] to verify.

    Note: If you need to revert an email to the original template, click Edit
    next to the email template and then click Restore .

Edit email settings for all webinars in your account

  1. Log in to the Zoom web portal and navigate to the webinar settings</strong>.
  2. Scroll down to mail settings.
  3. Click Edit next to the settings to change whether these emails are sent by default.
  4. Panelist invitation email: Click Edit to change whether the panelist invitation email will be sent after being added as a participant
  1. by the webinar host.
  1. Confirmation email to registrant: Click [Edit] to change whether to send a registration confirmation email, change the subject line, and add text at the beginning or end of the email text.
  2. Reminder emails to participants and panelists: Click the Edit button to change whether and when reminder emails will be sent to participants and panelists.
    You can send one hour, one day, and/or one week before the webinar start time.
  3. Send a follow-up email to participants: Click Edit to send a follow-up email to a webinar participant, change when it is sent, change the subject line, and end the email text Add text to
  4. Send follow-up emails to absentees: Click Edit to send a follow-up email to a webinar participant or change when it is sent, change the subject line, and at the end of the email text Add text

Edit individual webinar emails

 

 

web portal and navigate to

My Webinar

.

  1. Click the webinar topic you want to edit.
  2. Click the Mail Settings tab.
  3. Click Edit next to the following email settings to make changes.
  • Email Contact : This is the name and email address that will be displayed as the ” reply to ” email for the webinar email .
  • Email invitation to panelists : Select whether to send invitations by email to the panelists of the webinar.
  • Confirmation email to registrant : Select whether to send a confirmation email to the webinar registrant, change the subject line or add text to the end of the text or email.
    The text is editable only if you use the template for all accounts.
  • Reminder emails to participants and panelists : Select whether to send reminder emails to webinar registrants and panelists, when to send them, change the subject line, or add text at the end of the email. It can only be edited if the template is used for all accounts.
  • Participants in the follow-up e-mail: to send a follow-up email to webinar participants, when you choose to send, or to change the subject line, and add text to the end of e-mail. Existing text is editable only if you use a template for all accounts.
  • Absentee in the follow-up e-mail: to send a follow-up email to the registration who was absent from webinars, when you choose to send, or to change the subject line, and add text to the end of e-mail. Existing text is editable only if you use a template for all accounts.

Change webinar email text for other languages

Webinar emails will be sent in the language of the subscriber’s Zoom profile, if available. Otherwise, the email will be sent in the language in which the user is referring to the registration page. See how to change the language on the Zoom website.

In a supported language, you can edit webinar emails as a whole account owner or administrator or as a webinar host for individual webinars. Supported languages ​​are English, Spanish, German, Traditional Chinese, Simplified Chinese, French, Portuguese, Japanese, and Russian.

Change the account-wide webinar email template to another language

  1. Log in to the Zoom web portal and navigate to the webinar settings</strong>.
  2. Scroll to [Email Settings].
  3. Click the menu next to Select Mail Language and select the language you want to use in your mail.
  4. Click Edit next to the email you want to change.

Edit individual webinar emails in other languages

 

 

web portal and navigate to

My Webinar

.

  1. Click on the webinar item you want to edit.
  2. Click the Mail Settings tab.
  3. Click the menu next to Select Mail Language and select the language you want to use in your mail.
  4. Click Edit next to the email you want to change.

 

 

 

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