If your location has an Ethernet connection only and there is no network that allows traffic between the Zoom Rooms computer and the Zoom Room Controller, then you can set up a direct Wi-Fi connection from your Zoom Room Mac computer to the Zoom Room Controller. It is only possible to connect directly to the…

The standard phone user, the auto receptionist, the call queue, and shared line groups can all have their own separate voicemail/videomail inbox. By changing the extension’s routing options, you can allow callers to leave voicemails for the extension. This will allow them to leave voicemails for that extension. Admins will be able to access the…

A privacy feature can be enabled by account owners or administrators for shared line groups or shared line appearances (call delegation) on their account. It is possible for members of a shared group and members of a shared appearance to lock a call, which makes it impossible for others to take over a held call,…