There is a question frequently asked regarding how to detect when there is a missing or old VDI plugin as well as how to notify the end user that they need to install or update the VDI plugin to a compatible release. In addition to the registry entries, Zoom provides a number of configuration options…
Zoom offers a desktop application which includes a range of advanced screen-sharing features which allow a greater level of control and hassle-free troubleshooting of shared content. This feature is intended to be used by users with advanced technical knowledge only. In cases where these options are toggled without understanding how the hardware configuration and the…
The easiest way to join a meeting or webinar by phone is to call yourself (also known as “call me”) while you are in it. In addition, you can manually dial into the meeting by dialing into the phone number. Prerequisites for joining meeting or webinar audio by phone Host account is Pro or above…
You can troubleshoot a problem by collecting information about your VDI environment’s log files using the log tool. Downloading the latest version of the VDI software, as well as opening the installation folder, is the only way to obtain this tool. Prerequisites for troubleshooting with the VDI log tool Setting up Zoom VDI on…
Administrators and owners of Zoom accounts have the ability to join multiple accounts together to create an organization. In addition to being able to search contacts, chat, organize meetings, and make phone calls (if Zoom Phone is available), these accounts once linked as an organization will also be able to search contacts. You will be…
In certain circumstances, you may encounter an error called Untrusted Server Certificate which occurs when the Zoom application sees a certificate (one of the elements used to establish trust) which is not the one that is expected to be displayed. This may occur for a variety of reasons, including improper setup of the Zoom server….
Zoom Room clients can be paired with Zoom Rooms so you can easily start a meeting by launching the Zoom desktop client. As people are more inclined to avoid sharing touch surfaces when returning to their offices, and Zoom Room controllers are not always in the most convenient locations, the Zoom desktop client allows them…
The associated domains allow you to add or create users whose email addresses match your organization’s domain (such as @zoom.us) in the same way that you would add or create users otherwise. Once your domain associated with Zoom has been verified, you can enable a setting that will notify all new and existing users with…
When your organization purchases a Zoom account, you will have access to more features and be able to license your users with Zoom licenses. Several users in your organization may be using Zoom using individual user accounts, if you have not already invited them to join your organization’s Zoom account. It is important that you…
As a Zoom administrator or owner, you can select the Children’s Education Status option to demonstrate that your organization uses Zoom products for educational purposes and if so, that your organization limits this use to children under 18 years of age. Prerequisites for self-reporting in the Children’s Education Status setting Account for education users with…
