How to find and view local recordings in Zoom

The local recordings files on a computer will allow you to access the local recordings that were made during a meeting or webinar that was recorded locally to that computer for future review.

Note : It is possible to manage your cloud recordings within Zoom’s web portal if you have recorded a meeting or webinar to the cloud.

Prerequisites for accessing local recordings

  • A previous recording of this meeting can be found here
  • If you wish to view a list of all local recordings in the web portal, you must have recorded the meeting/webinar using:
    • For Windows users, Zoom desktop client version 4.0.25513.0228 or higher is required
    • Zoom client for Mac OS, version 4.0.25513.0228 or later

How to find the default location for local recording files

Recordings made locally are placed by default in the following directory:

  • Windows: C:\Users\[Username]\Documents\Zoom
  • Mac: /Users/[Username]/Documents/Zoom
  • Linux: home/[Username]/Documents/Zoom

How to access and convert local recording files with the desktop client

Note : 
If you have version 4.6.10 or later, you cannot use double-clicking Zoom files to convert local recordings. Instead, you should follow the steps below to convert local recordings. See our troubleshooting suggestions if you’re having trouble converting a local recording.
  1. Click the Meetings tab in the Zoom desktop client after opening it.
  2. You can select a meeting that has been recorded locally by clicking on the Recorded tab.
    Note :

    • The local recordings display the file path and provide options for opening, playing, and deleting them.
    • If the only option open is highlighted, it indicates that the recording has been uploaded to the cloud.
    • You can convert any local recording that you have recorded to a video file to display the options below, and you may also convert any recordings that you have recorded but were never converted to videos
  3. Here are the options you can use for managing your local recordings:
    • Open: You will be able to open the folder in which the recordings are stored. You can see the file format (video, audio, etc.) displayed in the folder to indicate the type of the file.
    • Play Video: Select the default player in your computer to play the recorded meeting.
    • Play Audio: In the case of a recorded meeting, use the default player of your computer to play the sound.
    • Delete: Deleting the recorded meeting from your computer permanently.
    • Refresh icon : You may have trouble seeing the recording if you do not refresh the list.
  4. If you want others to be able to see your recording, you can follow the steps to share a local recording.
Note : 
The files must be in the correct location if the problem occurs in opening or playing files. If there are any issues, make sure the default recording location is correct.

How to view or change the default file location for local recordings

Zoom client settings enable you to specify the default location for local recordings. You can find this in the Recordings section.

  1. Sign in to the Zoom desktop client by using your email address and password.
  2. From the Zoom desktop client, click your profile picture followed by Settings.
  3. Select the Recording tab.
  4. You will see the following options beside Local Recording:
    • Then if you click the Open button, you will be able to see your local recordings in that folder.
    • Select the Change option to make your local recordings stored in a different location.

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How to access local recordings on the web portal

  1. Sign in to the Zoom web portal by entering your email address and password.
  2. Then click the Recordings tab on the left-hand side of the page.
  3. Select Local Recordings from the list of options.
    Depending on your phone, you will see the following information: meeting topic, meeting ID, date, time, computer name, and file path for the recording.
  4. Please select the appropriate option from the list of available options.
    • Open: Select the local recording file from the list of options. As soon as your browser prompts you to open Zoom, Zoom redirects you to the location where the file is located.
    • Delete: A recording can be removed from the list by using this feature. You can still find it on the computer where it was recorded, but it will no longer be visible in your web portal.

Frequently Asked Questions


Click on the Recording tab on the left side of the screen. The toggle for Local Recording can be toggled on and off by clicking on it. It is important to make sure that you have turned on the feature if a verification dialog appears. This indicates that this option has been restricted at either the account or group level, and you will need to open a support ticket if the option is grayed out, which indicates that it has been blocked at either the group or account level, and you will need to open a support ticket to have access to it.
Because the recording was made locally on your computer, there is no simple way to upload the recording to Zoom’s cloud service, since the recording was made on your computer rather than on Zoom’s servers. The only way to fix this issue is to create a new meeting, and record the recording in that meeting before beginning a new meeting in order to overcome this issue.
In most cases, Zoom will usually finish processing your recording within half an hour of the time after the meeting has ended, if it hasn’t already done so when Zoom begins to process the recording after the meeting has ended. There are times, however, when Zoom’s recording load is high, and it can take up to 72 hours in some cases in order to finish recording. In order for you to get your meeting processed in a timely manner, you will need at least 60 minutes to do so after your meeting has ended, depending on how long your meeting lasted.
Click the “Record” button at the bottom of the Zoom meeting window when it is open, then start a Zoom meeting, and then click the “Record” button right above it. You can save an audio recording on your computer by choosing “Record on this Computer.”. The recording will be saved to your computer in the form of an mp4 file.
  1. Whenever you are logged in to the Zoom account, you will notice something called Recordings on the right side of the screen, where you can look at previous recordings.
  2. The second step consists of clicking on the Share button…
  3. The Zoom cloud recording link can be shared with your colleagues via an email or corporate messaging app by sending them an email or pasting it into a message that they can open.

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