Error: "Cannot continue. Application format (authorization code) is incorrect" in Zoom App

When joining a meeting or webinar using Internet Explorer

If you receive the following error, follow these steps to add Zoom as a trusted site and allow it to run:

Perform the following steps to resolve this issue:

Open Internet Explorer.
Select [ Internet Options ] from the [ Tool ] menu .
[ Security Select the tab
[ Trusted sites and select].
[ Custom Level and select].
[ To run the components signed with Authenticode ] whether to select, [ to enable you to select].
[ Ok Select and apply a].

Next, follow the steps below to add Zoom. Us to your list of trusted sites.

Open Internet Explorer.
[ Tool [of] menu Internet Options and choose].
[ Security Select the tab
[ Trusted sites and select].
[ Site and choose].
” Add this Web site to the zone , enter Zoom.us in the input field under the”.
[ Add and choose].
[ Close and choose].
[ Ok Select and apply a].
If the above steps do not solve the problem, please submit a support ticket.

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