You will be able to join the audio portion of a conference call by selecting the correct audio conferencing option when you are selecting the audio conferencing option. In order to join an audio conference, you can let the participants choose to use their computer speakers/mics or a telephone when they join the audio. They can also choose to use a single type of audio when joining the conference. You can instruct all participants who wish to use non-Zoom audio to follow the instructions you provide for using 3rd party audio if your Zoom account has 3rd party audio enabled.

Prerequisites for enabling audio type

• A Pro account, a Business account, an Education account or an Enterprise account

How to enable Zoom audio conferencing options

How to enable audio for the account

1. Sign into the Zoom website using your email address and password.
2. On the left side of the screen, click Account Management, followed by Account Settings.
3. Click on Meetings on the left side of the screen.
4. On the left hand side of the screen, you will find the option of Audio.
   • Telephone and Computer Audio:
   • Participants will be able to join the conference by telephone, using the microphone/speaker on their computers, or by using a headset.
   • Telephone:
   • It is only possible for participants to connect by telephone.
   • Computer Audio:
   • Participants must use the microphone/speaker or headset provided with their computer in order to be able to join the session.
   • Audio from third parties (exhibits only if you are using third party audio):
   • Make sure all participants follow your instructions for using audio sources other than Zoom, if you provide them with the instructions.
5. Click Save.
6. For option B you can make this setting mandatory for all users so that they are receiving audio recordings regardless of what type of audio program they are using. Click on the lock icon and click Lock in the audio type pop-up.

How to enable audio for a group in the account

1. Log into the Zoom web portal by entering your username and password.
2. Click on User Management, then select Group Management on the navigation panel.
3. Select the group you want to manage.
4. On the Meetings tab, click OK.
5. In the Audio Type field, you can select the type of audio you wish to use.
   • Telephone and Computer Audio:
   • Participants can either join via their telephones or use the microphone or speaker of their computers or a headset if they prefer to do so.
   • Telephone:
   • Telephone participation is the only option available to you at this time.
   • Computer Audio:
   • The only way for participants to join the chat room is by using the microphone/speaker on their computer or by using their headset.
   • 3rd Party Audio (only visible if you have 3rd party audio):
   • If your participants are unable to use Zoom audio, you should provide instructions for how to use other methods of audio.
6. Save your work.
7. Creating a mandatory setting for this setting can be accomplished by clicking the lock icon and, in the Lock “Audio type” pop-up window, clicking Lock if you wish to make it mandatory for all members of the account.

How to enable audio as a host

1. Join the Zoom web portal by logging in to your account.
2. Then select Settings from the menu in the left-hand column.
3. After that select Meeting from the left-hand menu.
4. Select the audio type you wish to use from the audio options on the left.
   • Telephone and Computer Audio:
   • The conference can be joined via telephone or by using a microphone, speaker, or headset connected to the participant’s computer.
   • Telephone:
   • This is the only method of joining the conference.
   • Computer Audio:
   • In order to participate in the live session, you must be able to use the microphone/speaker of your computer, or your headset.
   • Audio from third parties (visible only if you have third party audio):
   • If you are using non-Zoom audio in your class, make sure all participants are following the instructions you provide.
5. Click on Save.
6. Should Audio type be locked or disabled for your account, please get in touch with your account’s administrator.