Controlling Zoom Phone access on mobile apps

The Zoom mobile apps (Android, iOS, iPad) can be controlled by administrators for access to Zoom Phone by phone users. As such, all features of the phone are included, including calls, SMS, call history, music and e-mail.

Prerequisites for controlling Zoom Phone access on mobile apps

  • Account type: Pro, Business, or Education
  • Ownership or admin rights
  • License for Zoom Phone
  • Note: The Phone tab will not be displayed in the mobile app for app users on version 5.6.6 and higher if this setting is disabled. The Phone tab will appear in older versions of the app, but phone features won’t work.

How to control Zoom Phone access on mobile apps

  1. By logging into your account or site, you can access your policy settings.
    Note: Having multiple sites means you can only use this policy setting on a site by site basis, if you have multiple sites.
  2. The toggle for Zoom Phone on Mobile can be enabled or disabled.
    • All Zoom Phone features can be accessed using any Zoom mobile app (Android, iOS, iPad).
      • Allow Calling and SMS/MMS functions on Mobile:
      • You can enable or disable these functions. The mobile app still allows users to access call history and voicemail even if the calling and SMS capabilities are disabled.
    • Users of Zoom Phones cannot use any Zoom mobile application (Android, iOS, iPad) if Zoom Phones are disabled. In addition, the Zoom Phones application does not offer the phone’s SMS, call history, or voicemail features.

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Frequently Asked Questions

 

Can you integrate Zoom into mobile app?

Moreover, Zoom Video SDK integration allows your team to use Zoom’s high definition video and audio capabilities on multiple platforms including iPhone, iPad, Android, Mac OS, and Windows, using any app of their choice on any platform.

How do I stop incoming calls on my Iphone on Zoom?

Your profile picture will be shown in the upper-right corner of the page, just above the search bar. There are a couple of options to choose from for enabling/disabling all calls from the queues: click on the Receive Queued Calls toggle to enable or disable it.

Where is Zoom settings in mobile?

Zoom Phone allows you to make changes to the settings of users after they have been added to the service.
It is possible to access the settings of a phone user by following the steps below

  • Zoom’s web portal can be accessed by logging in to it.

  • As you can see on the left side of the screen, you have the option to choose Users and Rooms from the navigation menu.

  • You will be able to adjust settings for the phone user you are selecting by clicking the name of that user.

Is the Zoom API free?

Throughout Zoom, you will be able to use free API endpoints that are available as part of your Zoom experience. The documentation for each endpoint in our documentation indicates that those endpoints that require a paid plan will have a description of that requirement under ‘Prerequisites’ on the respective endpoint page that is dedicated to that specific endpoint. A Pro or higher plan is required, for example, in order to use the Create Users endpoint. There are also different rates that apply to different pricing plans.

How does Zoom work on Android phone?

With Android, you can sign in to a meeting and join the meeting. If you want to join a meeting without signing in to Zoom, click Join a Meeting once the Zoom application has been launched. If you would like to login in order to start your own meeting or schedule it yourself, you can simply tap Sign In. Signing in to Zoom can be done using your Google, Facebook, or Google+ account.


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