Dashboard for Zoom Rooms

Overview

Zoom Rooms are selected by clicking on the Zoom Rooms portion of the dashboard, which informs you of the type of configuration a room has, its passcode, and most importantly, whether it is currently available to meet with other Zoom users. Depending on whether Zoom Rooms Health Status Notifications are enabled, you may be able to quickly identify any Health issues under the Health column. You can view more information by clicking on the room name.

Prerequisites

  • Business, Education or API Plan
  • Admin Access

How to access the Zoom Rooms tab

  1. Log in to the Zoom web portal by entering your email address and password.
  2. Click on the Dashboard link in the navigation panel.
  3. Click Zoom Rooms in the top right corner of the Dashboard screen.

Using the Zoom Rooms Tab

Zoom Room List

Zoom Rooms displays at the top of the page the number of Zoom Rooms across the entire organization, as well as the number of rooms that are experiencing Critical or Warning status issues. There is also a search field next to those statistics, where you can use the name of Zoom Rooms to look for them. In the right hand side of the screen, you will find the options Customize and Export to CSV. You can also change the location to view Zoom Rooms at a specific location by simply changing the location of the Zoom Room.

The columns by default include the following:

  • Room Name:
  • In the Zoom room, this is the name.
  • Health:
  • The Zoom Room is currently in good health (No Issues, Warnings, or Critical).
  • Issue:
  • Below are some of the recent Warnings and Critical issues reported by Zoom Room users.
  • Account Type:
  • It specifies what type of service account is being used for the calendar service.
  • Status:
  •  Here is a snapshot of the current Zoom Room status.
  • Version:
  • Here is a list of the current Zoom Room version supported by the devices.

Additionally to standard tracking fields, it is also possible to add custom tracking fields, and you can also add more informational columns. Here are some instructions on how to add additional columns to your tracking table:

  1. Click on the Customize button.
  2. In order to add the fields you wish to be included in your view, you must check the boxes to the left of each field.
  3. Alternatively, you can also remove the fields you do not wish to appear in your view by clearing the check boxes to the left of the fields you do not wish to appear.

Zoom Room Details

Please click on the name of a Zoom Room in order to view the details of that room. Zoom Rooms are equipped with a computer that includes a large display that shows the specifications for the computer, including the following:

  • Computer Model:
  • The Zoom Room computer is referred to as a specific manufacturer model.
  • Version:
  • This is the version of the operating system that is installed.
  • CPU Cores:
  •  This refers to how many CPU cores are available on the device.
  • Memory:
  • This refers to how much internal memory there is on the device.
  • Memory Banks:
  • This refers to how many memory (RAM) slots are currently available on the device.
  • Display Count:
  • In other words, how many displays are connected to the Zoom Room computer.
  • Network Type:
  • You need to identify the type of network connection you use (Wired, Wireless, etc.).
  • Device Type:
  • A Zoom Room computer is a computer that uses a specific type of network connection.

The computer specifications for the room are listed below the specification for the room in case there is an active meeting taking place in the room, or if the room is coordinating a meeting.

As part of the live meeting, you will have the opportunity to view a list of previous meetings that the room has been part of and were started or participated in during the specified time period.

There are several details displayed during both a live meeting and a past meeting, which are listed below:

  • Meeting ID:
  • This is the number associated with the meeting.
  • Topic:
  •  This will be the subject of the meeting.
  • Host:
  • Here we specify what the hosting user’s name is.
  • Start Time:
  •  Here we specify the start time of the meeting.
  • Participants:
  • Various options let us know how many people are participating in the meeting.
  • Phone:
  • This option lets us know whether any participants joined the meeting by phone.
  • VoIP:
  • Lets us know whether anyone joined the meeting via a computer or mobile device to participate in the audio.
  • Video:
  • This will indicate if any participants used a camera to send video to the meeting.
  • Screen Sharing:
  •  This will indicate whether any participants shared screen images during the meeting.
  • Recording:
  •  This determines whether any recordings of the meeting were made.
  • CRC:
  • The H.323/SIP device status indicates if an H.323/SIP device is joining the meeting.
  • Encryption:
  •  Indicates whether or not the meeting is encrypted.

A live meeting or a historical meeting’s Meeting ID number will display the participant details for the meeting, upon clicking the number.