Registration management, ticket sales, registration management, hub followers, and poll/survey responses are all useful data to collect using Zoom Events reports. Different metrics and information reports can be generated by Hosts using Reports. It is possible to export these reports in CSV format for further analysis.
This article covers:
- How to export registration management reports
- Export a list of registrants
- Export registrant order information
- How to export Analytics reports
- Export Overview event performance reports
- Export survey reports
- How to export hub follower reports
Contents
Prerequisites for exporting Zoom Events reports
- Zoom desktop client
- Windows: 5.7.6 or higher
- MacOS: 5.7.6 or higher
- Zoom mobile client
- IOS: 5.7.6 or higher
- Android: 5.7.6 or higher
- Pro, Business, Enterprise, or Education account
- Zoom Events license
Notes:
- Although version 5.7.6 supports Zoom Events, there may be a blank lobby experience for hosts due to a dependency with Windows’ Webview package.
- It is strongly recommended that hosts update their Zoom desktop client/mobile application to the latest version in order to take advantage of the latest Zoom Events and Webinar features.
How to export registration management reports
Export a list of registrants
Any Zoom Event can be exported as a CSV file by the host.
Learn more about exporting a list of registrants in the support article.
Export registrant order information
Note: Conference events are the only ones eligible for this.
It is possible to export the order information of registrants using Zoom Events registration management.
More information about exporting registrant orders can be found in the help article.
How to export Analytics reports
As part of the event creation flow, you will find a section called Analytics (Host Analytics Dashboard) where you will find reports about the performance of your event.
Export Overview event performance reports
All summary reports
A summary report will include metrics obtained from the Events Details Page, the Event Lobby, the Event Sessions, the Event Expo, the Sponsors of the Event and the Event Source Tracker for the Event.
It is possible to download different Host Analytics Dashboard reports regarding your event using the Download CSV function of the Host Analytics Dashboard. A ZIP file that contains all the individual Host Analytics Dashboard reports can also be downloaded as a ZIP file, which will be downloaded as a single ZIP file that you can use to download all summary reports.
The support article can provide additional information regarding the download of different event reports as CSV files or ZIP files that contain a full report, if you want more information about how to do this.
Registrant metrics
In addition, you can download registrant metrics using the Download CSV function:
- Chat Transcript
- Registration Report
- Event Attendance Details
- Expo Attendance by Sponsor
Check out the documentation about downloading different registrant reports in a CSV file for more information.
Registration & Ticketing
The Registration and Ticketing tab includes metrics related to ticketing and registration.
The Download CSV button at the bottom of the page allows you to download one or more reports.
- Event Details Page: These metrics are collected from the Event Details Page.
- Event Source Tracking: The Event Source Tracking metrics are included here.
Sessions
You can view all event metrics in this tab.
Choose which reports you want to download below the session information:
- Event Sessions: Metrics are included from all Event Sessions.
- Session Attendance: You can download an attendance report for a particular session by checking the box in the pop-up window. Your selected session is the only one included in this report.
Attendees
Your event and session attendance metrics can be found on the Attendees tab. Analyses of lobby traffic are also included.
You can download one or more reports at the bottom of the page by clicking Download CSV.
- Event Lobby: The Event Lobby metrics are included in this report.
- Event Attendance Details: You can download this same report under the Overview tab.
Expo
Expo tab contains all event expo metrics and analytics.
You can download one or more reports at the bottom of the page by clicking Download CSV.
- Event Expo: Event Expo metrics are included here.
- Expo Attendance by Sponsor: Registrant details are provided, along with attendance (or absence) records for an expo’s sponsored booths.
Sponsors
Views and Chat messages received by sponsors of each event can be tracked.
You can download a CSV file of all metrics from Event Sponsors by clicking Download CSV below the sponsor information.
Export survey reports
Your event’s survey results can be found in the Survey & Polls tab.
By clicking the Export button next to the number of surveys, you will be able to export the data. A CSV file of your survey reports will be downloaded.
More information about exporting survey reports can be found in the support article.
How to export hub follower reports
Here’s how you can export a follower report for your hub.
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